Thank you for this explanation. I will definitely call Sendero, and see if I can work something out with them.
Shannon On Sep 9, 2013, at 11:06 AM, Sieghard Weitzel <[email protected]> wrote: > Hi Shannon, > > I think this would be something you have to take up with Sendero to see if > they are willing to give you a partial refund. Apple states that all sales > are final when it comes to app purchases and the only way where they make an > exception is if you buy an app which turns out not to be accessible. You can > write to iTunes support and explain the circumstances and in such a case > they might give you a refund. Of course you can't make the point that the > Seeing Eye app is not accessible since it is specifically developed for > Voiceover users so it's probably up to Sendero. Keep in mind that Sendero > gets paid by Apple for the subscriptions which have sold, but Apple does > keep 30%, so if you bought a one-year subscription for $70, Sendero gets $49 > of that. > > > Regards, > Sieghard > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of Shannon Dyer > Sent: Monday, September 09, 2013 7:33 AM > To: [email protected] > Subject: question about returning Seeing Eye app > > Hello, all. > > I'm wondering if anyone knows of a way to get a refund for the Seeing Eye > subscription. I've had it for about a month, and it simply doesn't meet my > needs. Blindsquare performs much better in the area in which I live, and, > frankly, $70 is quite a bit to have spent on something that doesn't work for > me. > > If anyone has any suggestions, I'd appreciate the information. > > Shannon > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > > Post a new message to VIPhone by emailing [email protected]. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/[email protected]/. > > Reach the VIPhone owner and moderators by emailing > [email protected]. > > Unsubscribe and leave VIPhone by emailing > [email protected]. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > > Post a new message to VIPhone by emailing [email protected]. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/[email protected]/. > > Reach the VIPhone owner and moderators by emailing > [email protected]. > > Unsubscribe and leave VIPhone by emailing > [email protected]. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing [email protected]. Search and view the VIPhone archives by visiting http://www.mail-archive.com/[email protected]/. Reach the VIPhone owner and moderators by emailing [email protected]. Unsubscribe and leave VIPhone by emailing [email protected]. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
