Hi, I was told by the tech to hold both buttons until the phone talks to me. Then release and you will be able to flick through the options. Double tap on restore.
Good luck Ron & Danvers Falling down is part of LIFE... Getting back up is LIVING... -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Fanus Sent: Wednesday, October 23, 2013 2:48 PM To: [email protected] Subject: Re: serious ios 7.03 problem Hi Ron That is exactly what happend when I connected to the PC and wanted to do a restore. I got the message that it could not do because "find my iPhone must be switched off". I shall follow your steps and fortunately, before I upgraded to 7.03 I did a backup. Just one question: must I hold home and sleep until VO starts to speak or must I relese the buttons after a minute. Regards Fanus ----- Original Message ----- From: "Ron Pelletier" <[email protected]> To: <[email protected]> Sent: Wednesday, October 23, 2013 8:33 PM Subject: RE: serious ios 7.03 problem Hi Fanus, If there is a passcode in there and you don't know what it is, you have a problem. I hope you have a backup. I had that problem and couldn't even restore because it told me I couldn't restore until I turned off the "find my phone" and I couldn't do that because my phone was locked. I called Apple and here is what I was walked through. I had to hold the home button and lock button together for 30 seconds to a minute. When the phone was ready it gave me some choices and I had to pick restore. From there, I'm sure you can follow the prompts. You will get to do the setup again. You will be asked again to put in a passcode. You can skip that if you want and go on with the rest. When you are comfortable with entering the passcode, you can go back to the settings and do it then. This passcode idea can be great but, you're not allowed to forget it. The very worse thing that can happen is that you don't have a backup of your phone. In that case, I have no idea of what you could do short of bringing your phone in to your dealer. Ron & Danvers Falling down is part of LIFE... Getting back up is LIVING... -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Fanus Sent: Wednesday, October 23, 2013 1:57 PM To: [email protected] Subject: serious ios 7.03 problem Hello list This morning I upgraded to IOS 7.03 and during the setup process I skipped the section where I was asked for a passcode. A few minutes ago I received a call and I did the usual 2 finger double tap to end the call and the iPhone 4S went to sleep. I pressed the home button and double tapped the "unlock" button and now I am asked for a passcode. Apart from the digits there is an "emergency" button and a cancel button but none of these have any effect. I switched the phone off but now, before I can enter the pin code that dialog for the passcode appears. Can anyone suggest a solution? Regards Fanus -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing [email protected]. 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