Hi Paula and Babe! :) First off, thanks so much for your kind words. It really means a lot!
As for the processes you are seeing, I'm not sure which assistant that is but Backboard is basically a helper app to your home screen. the home screen is called SpringBoard and Backboard helps filter events for it, like touches and such. So if you see these processes in your crash logs, these are related to your home screen that you see on your device. Have a great evening and talk soon! Smiles, Cara :) On Nov 10, 2013, at 1:30 PM, Paul and Paula Jordan <[email protected]> wrote: Hi Cara. Interesting information about crashes. I decided to go in and have a look. Now I just have a curiosity question. I see the words assistant and the word backboard in the list of crashes. Both with underscores after them. Just wondering what those are? Not a big deal. Just curious as I said before. Thanks for all you do for this list. God bless! Paula and Babe From: [email protected][mailto:[email protected]] On Behalf Of Cara Quinn Sent: Thursday, November 07, 2013 8:21 PM To: [email protected] Subject: iDevice crash logs -was- Re: when doing a search in app store ios goes back to the home screen this sounds like a crash. I was seeing this with the iTunes Store really frequently a couple of weeks ago. Actually, quite a few Apple apps and services crash on a daily basis in iOS 7. If you'd like to confirm this: • Open Settings • Open General • Open About • Open Diagnostics and Usage • tap the Diagnostic and Usage Data button In this screen you will see all of the crash logs for every app / process that crashes on your device. In order to see the Apple processes, you will need to make sure that you've chosen not to send data to Apple. This way the crash logs will not be deleted from your device as they are sent. to make sure that data is not being sent to Apple: • Back out of the current screen • Tap the Don't Send choice above where it says help Apple improve its products and services by automatically sending daily diagnostic and usage data etc. Once you do this, whenever there is a crash from an Apple app / process, you will see a log entry for that crash. If you want, you may even open that log to see what is inside. Hope this helps. Smiles, Cara :) On Nov 7, 2013, at 5:04 PM, Pinky <[email protected]> wrote: Hi When I go into the app store and enter my search info then do a double tap on search button my IPad goes back to the home screen. I can open the app store and do this again and when I hit the search button it goes back to the home screen. My IPad has done this numerous times. I turned it off and tried it again and it does the same thing. Has anyone had this happen using IOS 7.0.3? 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