Hi Everyone, The problem has been sorted. We checked through all the settings again, and then I suggested restarting her phone, and lo and behold, all is working now. Thank you so much for all the help.
Jim. From: David Chittenden Sent: Monday, January 20, 2014 6:20 PM To: [email protected] Subject: Re: Help With Email Notifications Is the email protocol POP3,, IMAP, or Exchange? David Chittenden, MSc, MRCAA Email: [email protected] Mobile: +64 21 2288 288 Sent from my iPhone On 21 Jan 2014, at 7:03, "Leprechaun" <[email protected]> wrote: Hi, no it is a email address with their internet carrier. From: David Chittenden Sent: Monday, January 20, 2014 5:59 PM To: [email protected] Subject: Re: Help With Email Notifications If she is using Gmail, it is problematic. Apple is working on this. David Chittenden, MSc, MRCAA Email: [email protected] Mobile: +64 21 2288 288 Sent from my iPhone On 21 Jan 2014, at 4:13, isaac <[email protected]> wrote: Under mail contacts and calendars is pouch on. On Jan 20, 2014, at 8:19 AM, Leprechaun <[email protected]> wrote: Hi Guys, A friend of mine has set up an email account on his wifes 4s, running the latest IOS, but unless she is actually in the ap, she is unaware of receiving new messages. Push notifications is on, as is the option to fetch messages every 15 minutes, and appears in notifications. Is there something else that she needs to do to be alerted when she receives new mail, without having to constantly check herself by opening the mail ap? Any help would be greatly appreciated. Jim. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing [email protected]. Search and view the VIPhone archives by visiting http://www.mail-archive.com/[email protected]/. Reach the VIPhone owner and moderators by emailing [email protected]. Unsubscribe and leave VIPhone by emailing [email protected]. 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