Hi Joseph. One other thing I'm thinking of is that sometimes when you do OTA iOS updates compared to actual iTunes updates it seems to make a difference. So, if people having the issues have in common that they did an iOS 7.0.4 update over the air, then perhaps a restore using iTunes might help. This is completely a shot in the dark so I have no idea if this might even apply to your situation. It could be also that there have been a bad batch of iPhones with a hardware problem. Let's say that maybe 1000 parts were bad and so 1000 iPhones might have a problem. 1000 is nothing compared to the millions that Apple sells so when you look at the percentage it's very low, yet it makes a huge difference when more than just you have a similar problem.

--
Raul A. Gallegos
Perfect has 7 letters and so does Sheldon. Coincidence? I think not. - Sheldon Cooper
Twitter and Facebook user ID: rau47

On 1/19/2014 8:08 PM, Joseph Hudson wrote:
Hello Raul, I am sorry about that I do stand corrected. And you're
probably right I am thinking that I will call back and check with Apple
and see if anybody else is experiencing this issue and see if they have
a fix for it. And I will report back if I find any answers.

Joseph Hudson
I device support
Phone
641-715-3900 ex 34315
Email
[email protected] <mailto:[email protected]> Sent from my iPhone

On Jan 19, 2014, at 6:12 PM, "Raul A. Gallegos" <[email protected]
<mailto:[email protected]>> wrote:

Hi, first just to clarify, it's iOS 7.0.4, not 7.4. <smile>. Also, if
it was a world-wide spread issue, something like this would be in the
news I'm sure. I'm sure that Sean's problem, and the few people you
know of are isolated incidents.

Good luck.

--
Raul A. Gallegos
What exactly does "friends with benefits" mean? Does he provide her
with health insurance or something? - Sheldon Cooper
Twitter and Facebook user ID: rau47

On 1/18/2014 11:26 PM, Joseph Hudson wrote:
Hello Sean, I believe that this issue is now occurring on almost every
version of iPhone there is out there running iOS 7 .4 because it
occurred on my friends five and my other friends five ass. And since you
don't have AppleCare I guess you will probably have to pay to get it
replaced.

Joseph Hudson
I device support
Phone
641-715-3900 ex 34315
Email
[email protected] <mailto:[email protected]>
<mailto:[email protected]> Sent from my iPhone

On Jan 18, 2014, at 11:19 PM, "Shawn" <[email protected]
<mailto:[email protected]>
<mailto:[email protected]>> wrote:

I have a iphone 4s running ios7.04, and just this morning it restarted
on me, I thought no big deal something must have went wrong, so the
phone worked normally all day long until tonight, as of about 3 hours
before writing this email I am barely able to use my iPhone for more
than 5 minutes before it restarts, sometimes its like 10 seconds and
it restarts.  I restored my iphone from a backup and the problem still
persists.  anyone else have any suggestions?  I have no apple care and
have had the phone for 2 1/2 years now so I’m thinking if its bad
enough I may have to upgrade.
Just looking for any suggestions on what to do.
thanks
shawn

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