Hi Arnold,

 

It actually is not screen reader related and if you Google it you do find
references to it, but I don't think it's all that wide spread.

 

It really is quite a simple process. It probably takes abot 5 minutes to go
to Programs and Features in Windows 7 and remove iTunes and the other 4
applications/components.

 

Then go to www.apple.com/iTunes <http://www.apple.com/iTunes> , download the
installer and run it.

 

 

Regards,

Sieghard

 

From: [email protected] [mailto:[email protected]] On Behalf
Of Arnold Schmidt
Sent: Monday, February 03, 2014 5:27 PM
To: [email protected]
Subject: Re: Installing The New ITunes Question

 

I just did a system restore to a point from yesterday, and at leat I have
11.1.3 working again for now.  This sound like a next weekend project.I
wonder what causes these problems, and if it is limited to some of those
users running screen readers?     

One would think that if all pc owners were having these problems, the outcry
to Apple would have been such that they either would have sorted it out by
now, or withdrawn this update until they fix it.

 

Arnold Schmidt  

----- Original Message ----- 

From: Sieghard Weitzel <mailto:[email protected]>  

To: [email protected] <mailto:[email protected]>  

Sent: Monday, February 03, 2014 8:09 PM

Subject: RE: Installing The New ITunes Question

 

Arnold,

 

Installing iTunes won't delete any of your music or other content and in
fact, once you reinstall it, all your music and everything including backups
should be there.

However, if your iTunes did not install and you are getting this missing DLL
error, you also have to uninstall Apple Application Support, Apple Mobile
Device Support and the Bonjour Apple Inc program. To be on the safe side I
would also remove Apple Software Update. 

I don't think it matters much in which order you uninstall them and when you
do a fresh iTunes install all of these will be put back.

I guess I got lucky because my iTunes updated fine on my laptop and one of
my desktops at work.

 

 

Good luck,

Sieghard

 

From: [email protected] <mailto:[email protected]>
[mailto:[email protected]] On Behalf Of Arnold Schmidt
Sent: Monday, February 03, 2014 4:37 PM
To: [email protected] <mailto:[email protected]> 
Subject: Installing The New ITunes Question

 

I waited a week, hoping they had sorted it out.  No.  I guess I will have to
uninstall ITunes, and reinstall it.  My question:  If I uninstall it, should
I assume it also will delete my library, the music that I have purchased
from ITunes itself and all the other stuff that is stored in ITunes\media?
I want to know if I should back up these music folders, plus my library.xml,
or whatever it is called, plus the backup for my phone,  in advance.  Thanks
for any information.

 

Arnold Schmidt 

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