Hi Terry,

I suspect you maybe did not hold down power+home for long enough for the
phone to reset. However, if Voiceover is off then of course it may reset and
you don't even know it.

Hooking it up to the computer is not a bad option, you could then do the
home+power button for at least 10 or so seconds, then walk away and leave it
alone for 10 or so minutes. Then go and check to see if the phone shows up
in iTunes. If it does go to the Summary tab and and tab until you get to
Accessibility, check here to see if Voiceover is turned on or off, if it's
off you can turn it on from within iTunes.

Another option would be to let it run out of battery, but that of course
could take some time especially since you said you charged it again already.
Since you have an iPhone 5, plugging in the lightning cable will also cause
the phone to boot up, but if the battery was dead it could take up to 10
minutes.

Lastly, don't you have a sighted person around you can simply ask what's
going on? That would be my first option if the normal attempt to shut it
down or reset it didn't work.


Regards,
Sieghard

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Terrie Terlau
Sent: Saturday, February 08, 2014 9:35 AM
To: [email protected]
Subject: Iphone Crash, Need Help Recovering

Hello everyone,
I am sorry if this message comes through twice. I checked the archives on
line and did not see it there and it did not come to my inbox, so am sending
it again in case it did not arrive on the list.

I'm running iPhone 5 with iOS 6; have not updated yet. However, when my
phone recovers, I will do so posthaste! I suspect that I would have more
options for fixing the problem described below with iOS 7.

Last night, I launched File Browser and all functionality except Siri, the
alarm, and making phone calls  with Siri is gone. I can't shut the phone
off; I have no sounds except with Siri; I have no speech from VO except with
Siri where VO works fine with all the gestures. I can call out by telling
Siri to call a contact. After that, I have a working keypad where I can dial
extensions. I can receive calls and while I am talking I have VO and
gestures work. However, when the call ends, everything is dead again.
nothing else works except that I get the buzz tone when I put the phone on
mute.

I thought I knew how to reboot -- holding down the home and on-off buttons
at the same time for several seconds. I have done this several times with no
affect. I have also charged the phone all night and there is no change.
Siri can't look things up on the web; when I ask her to tell me how to
reboot the phone, she goes to the web and then I have the totally silent
screen with no voice and no sounds.

If anyone can help, I would very much appreciate it. If a power user can't
help in an email, I can call someone's phone with Skype on my PC and would
pay for an expert's time if this was not a quick fix. Thanks very very much!
After I recover from this, I am going to update!!!!!!!
Thanks again for your help,
Terrie Terlau and a Very Sad iPhone -- or is that a very sad Terrie Terlau
-- or both . . .

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