Hi,
Chris writes:
Try resetting all network settings by going to settings general reset
reset network settings. Do this on one or both devices and see if this
helps.
I had a similar issue with my 5S, but with my 5S, the phone said that wi-fi
was on and that I was connected to LTE instead of the wi-fi. If I went into
wi-fi under settings, selected the local wi-fi network at my office, and
double-tapped it, I was shown the IP address, which was something like
169.254.xxx.xxx
where xxx was some number that I don't recall at the moment. What's
noteworthy here is that if you encounter a situation like that and notice a
similar IP address, you're not truly connected to the wi-fi or local area
network. I had something similar happen when trying to connect my
Braillenote to wi-fi and ran into this issue. As Chris suggested, you could
try resetting network settings and see what happens. In my case, that
didn't resolve the issue; I had to reset all settings and reconfigure my
phone, which, needless to say, was a pain in the tail. But all of my
settings are back in place, and everything's working satisfactorily.
Hope this helps.
Tom
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