Hi Alan, yes, cable the phone to the computer, and choose the restore backup 
option from the context menu when the device's name has focus on iTunes. It 
will take a while so it's really important iTunes isn't closed or the phone 
uncabled during the process.
Jonathan Mosen
Mosen Consulting
Blindness technology eBooks, tutorials and training
http://Mosen.org

On 15/03/2014, at 6:11 am, Alan Lemly <[email protected]> wrote:

> My friend was able to successfully restore her iPhone 5 from recovery mode 
> and get updated to iOS 7.1 and restore her manual encrypted backup from her 
> computer using iTunes. The strange thing is that before she upgraded to iOS 
> 7.1 from iOS 6.1.4, she had 4 pages or screens of apps. After the upgrade, 
> she only has one page of the default apps plus 2 other apps. Previously, she 
> had several customized folders containing her various non-restored apps. I 
> would have thought that her customized folders and all their contents should 
> have been restored from a manual encrypted backup but wanted to see what 
> others thought. I also think the next step is for her to use iTunes to 
> restore her manual encrypted backup again to see if all her apps come back 
> but wanted any ideas.
>  
> She is especially concerned about her book reading apps and related books in 
> progress as well as her various accessibility apps and related history.
>  
> Thanks for any comments or suggestions.
>  
> Alan Lemly
> 
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