Both apps you mention are third-party apps, so are not Apple's responsibility. I would not expect Apple Accessibility to know third-party apps any more than I would expect you to know how to program my washing machine. For assistance with third-party apps, one must always contact the app developer, not Apple. For assistance with using one's Apple device, contact Apple.
David Chittenden, MSc, MRCAA Email: [email protected] Mobile: +64 21 2288 288 Sent from my iPhone > On 12 Aug 2014, at 8:35, Michelle Bernstein <[email protected]> > wrote: > > It in interesting to me that even when I contact the apple accessibility > telephone number, I have to explain the apps that I am asking for help with > accessing. Two recent examples are the Bard mobile app and the nfb Newsline > app. In the case of the nfb Newsline app, the only way that I could locate > this app to download to my iPad was to use the link from the nfb Newsline > website. Searching both iTunes Store and the App Store brought up other > results from nfb beside Newsline. > > In my opinion, the more you write or call anyone associated with the > technology you need will be beneficial. It may not help as I found > repeatedly calling customer service from audible, but at least the more > voices that are heard, the better. My assumption, and I hope that I am > wrong, as someone who became visually impaired as an adult, is that you need > to advocate and explain everything you need from technology at a very basic > level to be understood by the sighted community, even from places which make > technology which is supposed to be accessible. Also remember that not > everyone is a wiz at technology and not everyone picks up these skills > quickly, especially if they are unfamiliar with navigating the world without > much or any sight. Michelle > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/[email protected]/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
