Hello, listers:
I am thinking some of you iPhone users who live in Austin and Houston
may be familiar with the Hail-a-Cab Austin and Houston iPhone apps. I
have been using Hail-a-Cab Austin for several years - I started when the
iPhone 4 was still hot stuff. When the app first came out, its
functionality was great. I could do everything I needed to do. As IOS
upgrades came along, things seemed to start breaking. Are any of you
having the following problems:
a. Searches by Street name or place name do not work Nothing is
returned, even for major landmarks. I can request a trip and give a
destination only if the place I'm going to is one I have used before If
I want to go to a new place, I have to request the trip and leave the
destination blank.
b. I can only a request a trip that I need right away. If I wanted to
request a future trip, for tomorrow morning, let's say, I am unable to
do so. When the app was new, the date and time pickers worked properly.
Under IOS 7, if the pickers worked at all, then nothing would happen
when I hit the "done" button. With the arrival of IOS 8.02, the app
responds strangely. If I double-tap "Now", I hear an alert sound, and
VoiceOver says there is no content to display on the screen. The only
thing I can do at that point is close the app through the app switcher.
I checked the product reviews for Hail-a-Cab Austin in the App StoreOnly
47 have been submitted - and I was one of those. 80% of reviewers rated
the app with only one star. I have called Yellow Cab about problems
with the app for at least a year, with no results. It's hard not to
conclude that no one cares about fixing the problems with the app.
Have any of you already submitted reviews through the App Store? Have
you called Yellow Cab to report any difficulties you are having? Do you
have other advocacy suggestions? Please do not suggest that I use Uber
or Lyft - they are illegal here.
Kathy Blackburn
kblac...@austin.rr.com
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