One thing that may resolve the problem is to delete everything from the app 
switcher, then shut down  and restart the device.

HtH,
Teresa 

"We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination."--Oliver Sacks

> On Nov 10, 2014, at 11:04 AM, Kellie <[email protected]> wrote:
> 
> Hey all, I had a question but I hope some of you could help me answer. A 
> friend of mine has the Bard app but suddenly every time she tries to put in 
> her username and password it will kick her out of the app.it is the correct 
> email and password as when she uses it on her husband's iPad it works just 
> fine.she has tried deleting and reinstalling the app several times. Still, 
> she encounters the same problem. This is happened for quite a while even walk 
> while using iOS 7.I was curious if anyone knew what the problem was or how I 
> could go about helping her fix it.thank you in advance
> 
> Kellie and my lovable Lady J  
> Sent from my iPhone
> 
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