Advanced PA Masterclass

21 – 22 May 2017

Dubai, UAE *Final Call*

8 – 9 June 2017

Johannesburg, South Africa

19 – 20 June 2017

Singapore

ABOUT THE COURSE FACILITATOR:

Dear ,

This course is designed to help with developing the PA in becoming more of a 
strategic business partner to their executives. PAs will learn how to develop 
strategic skills in partnering wiath their boss and learn to take on more 
responsibility and manage their time and work productivity more effectively and 
efficiently.

Agenda Overview:

·         Emotional Intelligence and the PA

·         Project Management Essentials

o    Using a Work Breakdown Schedule (WBS)

·         Communication Skills

o    Learn the formula and power of your influence skills

·         Win-Win Negotiation and Problem Solving Skills

o    Enhancing your Critical Thinking Skills

·         Effective Writing Skills

o    Email Etiquette and to Write emails that Convince, Influence and Persuade

·         Effective Strategies for Career Progression

o    Maintaining your continuous professional development

Michele Thwaits

Facilitator | Trainer | Speaker | Writer | Coach and Mentor | Virtual Assistant

·         Chairperson of the PA Seminar run by Knowledge Resources 5 times

·         Published many articles in the A-Z of PAs and Office Managers 
magazine, Career Success, InTouch newsletter (PAFSA), Executive Secretary 
Magazine (UK) and NAHPA (UK) , etc…

·         Certified as Facilitator (NQF Level 5) in 2016

·         Past Client: Discovery Health, ABMC International, Secolo, etc…

Testimonials:

 “Michele Thwaits is an exceptional, highly experienced and motivational 
trainer for Executive Personal Assistants and Secretaries across the globe. 
She’s held high level positions and roles at the highest level and this gives 
her a cutting edge in experience in the Executive Personal Assistant industry…” 
 - Joseph Mathenge, CEO ABMC International Limited

“An inspirational, knowledgeable and humble woman, Michele is always ready to 
share her skills and experiences spanning over 30 years. Michele is a 
passionate professional and energetic coach, trainer and facilitator. She is a 
true ambassador for the secretarial profession; well organized, proficient and 
committed… “- Cathy Harris, Director, Office Professionals of South Africa, 
Executive PA to CEO Discovery Invest

For complete event agenda or registration details, please email to:

Name: Catherine

Email: [email protected]

Subject Title:

Dubai Session: APA – Dubai

Johannesburg Session: APA-Jburg

Singapore Session: APA - Spore

DID: +65 6825 9599

 

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