DRC,

On 24/09/2012, at 1:01 PM, DRC wrote:

> Does the same thing happen when using a different viewer?  

No, we can't reproduce the drag and drop problem using TigerVNC viewer and 
TigerVNC server

> Does the same 
> thing happen when using the TurboVNC server?

No, we can't reproduce the drag and drop problem using TurboVNC viewer and 
TurboVNC server either.

And when we switch both, i.e. use TigerVNC viewer with TurboVNC server, we 
still can't reproduce the problem.

We can only reproduce it when using TurboVNC viewer with TigerVNC server.

Changing browsers (from Firefox to Google Chrome) didn't make a difference.

Whilst we can't give you login credentials to the webpage in question (within 
which we can reproduce the drag and drop crashing problem), we could send you a 
saved copy of that webpage.  All of the links would be broken because you 
wouldn't be properly logged in, but you could still demonstrate dragging one of 
the links within that page.  I tried running the webpage through the W3C HTML 
validator, and it certainly has some HTML errors, (and probably Javascript and 
CSS errors too).  It is part of a secure portal from an apparently reputable 
vendor of firewalls and network infrastructure.

Or I could give you temporary access to a temporary virtual machine on the 
cloud with a public facing IP address on which we can demonstrate the problem 
if that helps.

Dragging and dropping was not required to use the web application, but Geoffrey 
accidentally dragged a hyperlink slightly while clicking on it, which triggered 
the crash. 

Cheers,
James

> If the answers to the above are "yes" and "no", then it isn't our bug. 
> It's TigerVNC's, and the first thing they'll tell you is "use a newer 
> release."  Of course, the problem is that Red Hat has frozen their 
> supplied version of TigerVNC at 1.1, so newer releases of TigerVNC are 
> not supported by Red Hat, but older releases are not supported by The 
> TigerVNC Project.




> 
> 
> On 9/23/12 9:36 PM, Geoffrey Kong wrote:
>> Hi all,
>> 
>> The VNC instances crashed whenever I did a click-and-drag, e.g. from
>> within Firefox, with the following error message.
>> 
>> CleanupXErrorHandler called
>> X Error of failed request:  BadMatch (invalid parameter attributes)
>>   Major opcode of failed request:  93 (X_CreateCursor)
>>   Serial number of failed request:  4067
>>   Current serial number in output stream:  4071
>> 
>> We are using TurboVNC 1.1 as client on Mac OS X and TigerVNC 1.0.90 as
>> server on CentOS 6.2 Linux.
>> 
>> Would anyone know what the problem is?
>> 
>> Thanks,
>> Geoffrey Kong
> 
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