A suggestion I made to the list many months ago was that someone establish a self-managed FAQ list for VNC, like FAQ-o-matic (http://faqomatic.sourceforge.net). This way, a few delegated people could take care of fundamental things like taking the top 10% or so of mailing list questions and making the answers easily accessible (linked from the main VNC site(s)). Depending on the config you can also have, say, a section where anyone can post new FAQ entries, and later integrated elsewhere. FAQ-o-matic in particular has adequate archive and search functions, which could make life easier. And it's Perl CGI based and Open Source. I've set it up a couple of times, on Linux at least setup is pretty straight forward.
I'd host this myself, but I've got a lack of web space/bandwidth available at the moment... Glenn -----Original Message----- From: Frederiksen, Paul [mailto:[EMAIL PROTECTED]] Sent: Friday, June 14, 2002 10:56 AM To: '[EMAIL PROTECTED]' Subject: RE: Small request to new users I agree with that 100%. I think most problems could be solved if you could search the database. What a pain. Paul Paul F Frederiksen System Engineer Netconn Solutions [EMAIL PROTECTED] (717)267-9254 -----Original Message----- From: Doug Kerfoot [mailto:[EMAIL PROTECTED]] Sent: Friday, June 14, 2002 8:58 AM To: [EMAIL PROTECTED] Subject: Re: Small request to new users >Subject: Small request to new users >Ever since that story ran on slashdot, our little community >has exploded. >Seems that every day I'm now flooded with people asking >rather basic questions ( or clueless on fundamental IP network >function ) that would be answered if 5 minutes were taken just to >glance over the docs. >If its to much to ask to READ a little, perhaps you >shouldn't be playing with things that are out of your league? Tony, Sounds to me like you are having a difficult time finding the Page Down key. Please refer to your keyboard owner's manual. If you still can't find it, I'll be happy to provide instruction. As a new user who has read the sparse documents repeatedly, searched the bloated archives and is still clueless, I fear that I am just not in your league Tony. That's the shame about open source software and public newsgroups - it seems they'll let anyone use them. If someone is looking to make the experience easier for new people, an indexed online search of the archive would be a big help. As it stands, the current choices are to search backwards month by month through three years of content, or download the entire archive at 95 MB. Neither is very helpful to people who aren't interested in making a career out of VNC but just want to get it to work. -Doug __________________________________________________ Do You Yahoo!? Yahoo! - Official partner of 2002 FIFA World Cup http://fifaworldcup.yahoo.com _______________________________________________ VNC-List mailing list [EMAIL PROTECTED] http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list [EMAIL PROTECTED] http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list [EMAIL PROTECTED] http://www.realvnc.com/mailman/listinfo/vnc-list
