Heather:
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Heather Smith Sent: August 30, 2002 2:57 PM To: [EMAIL PROTECTED] Subject: Firewall (?) problem OK let me say up front I am a dummy. Not completely stupid, just relatively computer illiterate. I may be beyond helping, and if so just say so. I've gone thru the archives for hours trying to find a solution to my problem, and every once in a while I think I've found the answer, but then things get over my head and I am at a loss. Don't worry about asking questions. That is what the list is for. I want to use VNC with my home computer being the server, and viewing from work, preferably thru my browser. Home machine is running Windows XP, and I have cable internet access. I am pretty sure I installed the thing properly, but I didn't install it as a service. I have not put any firewalls on my machine, so unless there were just magically some there when it came from Dell, I don't think there are any. I don't know what ports on it are open, or frankly have the foggiest notion how to tell. Your XP does have a built in firewall, so you need to check it. Look for The advanced properties under the network set-up (settings - Network and dial-up). Work machine (would be viewer) is running NT, and is behind a firewall. There is no way in hell any of the network people are going to let me know anything relating to it or give me permission for anything. It's a state system, and we can't do much at all. We aren't allowed to change the settings on our own monitors. So I have no idea what ports are what or what I could do about it if I did know. So my goal was to view using my browser. Because it seemed easier, and more likely given we are normally not able to install anything here, (We can download pretty much anything, but when we go to install we are blocked) but somehow I was able to get the viewer, but I can't get it to connect. Presumably because of the firewwall issue. If you want use your Browser, this is done on port 5800. My experience with corporate firewalls, is if you initiate the connection from inside, it will usually allow the return packets. However, this may not be the case in your situation. Now I get the idea that since I'm behind a firewall, there are problems, but I sort of had this hope that they were soluble. I'd like to do this the easiest way possible, and preferably not have the network people sicced on me, but I don't know what way is even possible let alone easy. I don't know how to write any code of any kind. I don't really even know what to do with some someone else wrote. You shouldn't need to write any code. I think I have a grasp of the fact that I need to change some port settings around, but I don't know which ones, or how, and I don't understand completely the concept of either subtracting 100 from something or other...or the hex system thing I read somewhere that was showing things like 2^156. I just don't get. (I may be wrong and I may be needing to tunnel or something instead, but I don't know how to tell.) I can follow instructions, as long as I understand the vocabulary, and I freely admit mine is just not very technical. From reading the archives, it's clear that you are virtually all way over my head. Why not try it out and see what happens. You need to know your home IP. Then type in http://xxx.xxx.xxx.xxx:5800 where the x's represent you actual IP. You can also get that from the Network properties. (Status in XP I think). No one on the list needs to know what that is, so I wouldn't publish it. Also, I'm not going to be able to have anyone at home while I try from work, and I figure the one person situation is going to make it harder, or at least more time consuming. The question is can I be helped? If I'm just not going to be able to do it, either because I'll never get thru the firewall, or because I'm just too inept to manage, I just need to know. I don't want spend many more days reading thru things that make me feel like a complete idiot, alternating with feeling like there may be hope. If there's no hope, just say, nope it's just not happening, and I will be relieved to have an answer. If there is hope, can you spoon feed it to this dummy please? Or send her somewhere to have it spoon fed.... Either way, thank you so much in advance. Heather Smith Give that a try and see what happens, and let us know. Hope that helps. Stu........ __________________________________________________ D O T E A S Y - "Join the web hosting revolution!" http://www.doteasy.com _______________________________________________ VNC-List mailing list [EMAIL PROTECTED] http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list [EMAIL PROTECTED] http://www.realvnc.com/mailman/listinfo/vnc-list
