James,

I'm sure the programs aren't crashing.  As soon as VNC is out of the
picture things run fine.  We've also never seen this behaviour before
runing 3.3.4/5 which has been only a few days (in the case of the
customer system it's happening on).  We have corporate anti-virus which
runs automatically, but I don't know what's on the customer side...
To me, it just wouldn't make sense for an actual virus to only have an
affect when VNC is running...

One recent occurrance to add to the mix: We had previously only seen the
problem connecting to one of our customer accounts who had all XP
systems.  Last night, I tried to connect to my PC at work and received
the same problem!!  This was a complete shock, to say the least,
considering all the testing we had done, and a problem had never come
up on a 98 viewer connecting to a 98 server (which is my case).  I am
running 3.3.5 at home and at work.

I really thought I had it narrowed down, but now am at a complete loss.
I have been running 3.3.4/3.3.5 on my own work PC for as long as they
have been out, and have *never* had this problem until now.  I can only
assume my work PC has been 'infected' with whatever it is that is
causing this problem...could it be some conflict with another version
of vnc?  I was switching them quite a bit during testing...


Thanks for your advice,

-Gary


----- Original Message -----
From: "James ''Wez'' Weatherall" <[EMAIL PROTECTED]>
Date: 15 Nov 2002 11:44:03 +0000
To: [EMAIL PROTECTED]
Subject: Re: DisabledB  window issue using 3.3.5 w/ XP Server & 98 viewer


> Gary,
> 
>       Have you tried pressing the "Alt" key when you've experienced the
> freezes?  Sometimes the Alt key can get "stuck" on the server machine
> and cause odd windowing behaviour.
>       Are you sure that the problem programs aren't simply crashing, and
> therefore not responding?
>       Finally, are you sure your system is virus-free?  Some sort of virus
> sounds to me to be the most likely cause, given the symptoms and
> consistency across so many machines.
> 
>       Cheers,
> 
> -- 
> James ''Wez'' Weatherall <[EMAIL PROTECTED]>
> Laboratory for Communications Engineering
> 
> 

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