Romain:

        Heya. First off, don't worry about ping's not getting
thru: it's not unusual for an ISP to block those. If you can
access your home-PC from work via HTTP or FTP, you're 90 percent
of the way to VNC'ing.

        Try this: from your home-PC, open a browser to
"www.GoToMyVNC.com" and run the test there. I suspect you'll
find that your ZoneAlarm firewall is blocking the incoming
connection attempt.

        As for your office-PC, it sounds as if it's behind a
firewall that you do not have administrative access to. There's
a lot of threads in the email archives discussing ways to get
around this "problem", though none of them are as easy as simply
asking your IT guys at your office to enable some form of secure
remote access for you.

        Good luck!

-Scott

> Hello.
> I'm trying  to use vnc to control remotely my home computer from my office.
> Till now, I did not manage to get a proper vnc connection across the internet.
> I think I have a simple firewall problem, but I have no idea how to solve it
> :
> I have a cable connection at home and a dsl at the office. I am behind a
> firewall at the office and I have a soft firewall at home  too(zone alarm),
> which is properly configured to accept connection from my office IP.
>
> Curiously, I can't ping my server's ip from the office : I get a timout error
> message.
> I have a http server and a ftp server installed on my home computer and I can
> access them normally from the office.
> But conversely, access to my office computer seems to be restricted from the
> outside as I cannot connect via http or ftp using the office IP.
> Thanks in advance for your help !
>
> Romain
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