I think you're running into a problem with AOL's proxy. External IP addresses are shared between users (similar to NAT), so even using an IP finder service, it will not give you the distinct IP address for her box. If you can somehow start the request on her side, then it might work.

Shawn Clabough


John Schneider wrote:
John Schneider wrote:

I have a friend who frequently needs my help with her PC.  We installed
VNC, but can't find the true address of the machine.  She uses AOL
broadband, and the modem is labeled "broadband blaster model 8012u".

I'm very familiar with using VNC and getting the IP address on a PC with
a straight dial-up connection.  I also have worked with machines using
routers and know how to set up port forwarding to get to those
machines.  The problem here is getting at the broadband modem to see
what IP address it is using.

ANY help would be greatly appreciated!
John Schneider

Thanks to everyone who responded! Two of the best sites for determining your modem/router's IP address are:
http://www.whatismyip.com/
http://www.all-nettools.com/pr.htm


However, there is still a problem, which I suspect has to do with port forwarding. For example, when accessing a PC with VNC through a Linksys router, you need to open a port on the Forwarding page of the router configuration to get to the machine on the other side of the router. I still can't get to the friend's PC, even though we now know the address of the modem. With Linksys, you can open a browser window and go to 192.168.1.1, which takes you to the setup. This address doesn't work with the modem, and I don't know what else to try. There MUST be a way to access the modem's settings from the PC!

Any more ideas?

BTW, I'm still begging her to dump AOL and get a REAL ISP!

John
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