Hi Corni Beerse,
I need to use it for remote support of my customers, who have NO idea what a router is or even if they have one. Most have an SBC or earthlink DSL service (dynamic IP addresses).
Since there is no special need, best go for the most stable one. I'd say http://www.realvnc.com/, don't pick a beta variant! Optionally tight-vnc.
I have tried PcAnywhere, but can not connect if not installed or setup properly at the customer's end, since most customers are almost computer illiterates (I am just a little bit better than they are, LOL); they just know how to use one or two programs on their computers and have no idea how it works, so far I don't have much success with PcAnywhere.
Then you have to pre-install the stuff to prepare the machine for hands-on support. There are messages about shooting vnc to remote machines (install vncserver in a hands-off way). Check maillinglist for details.
I need something that will be easy to install on the customer's end and secure on both ends, security is a requirement due to the nature of data involved. (I am behind a firewall appliance).
If there is some NAT involved, then you do need some access to the nat-router to predefine the route.
Thanks for your help.
ProMark wrote:
Hi,
Which one of these three has the best program and ease of use; TightVNC, TridiaVNC and UltraVNC, and why?
The real one is missing: realvnc...
I'd say there is no best version in general. They all have their
advantages.
From my point of view, realvnc is the best since that is the cleanest one
and
the one available on M$Windows, Linux and HP-UX.
From your point of view, you should say which options you need or what
you like
to do with it. Only then, one can say which is the best.
Which one has the best security features.
None of the above. VNC has no security, at least not by default. If you
need
security, you best use some tunnel, ssh or vpn connection.
Also are there any other vendors or versions?
It once started at an AT&T research lab in the uk: http://www.uk.research.att.com/archive/vnc/docs.html . Currently the core is at http://www.realvnc.com/
Thanks for all your help. ProMark _______________________________________________ VNC-List mailing list [EMAIL PROTECTED] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
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