Hello, I hope someone can help here as I have searched everywhere else
to no luck, but I am experiencing two issues with frequently; firstly my
work involves a heavy use of remote administration using both VNC and
RDP. Unfortunately I am more and more often finding problems when trying
to use both together on Windows 2003 servers, in particular when using
the Console RDP session remotely.

The problem occurs when you have VNC as a service and connect to the
console session with RDP, sometimes what happens is that the VNC session
freezes when RDP disconnects, any future VNC connections get a black
screen unless the RDP session is connected as well (when vnc works!).
Any service restart of VNC has no effect and only a reboot of the server
will get VNC back! 

I have tested this quite thoroughly and I don't believe the problem is
caused by multiple VNC instances, certainly once the VNC freezes killing
anything vnc related PID's and restarting the service has no effect.


A second even rarer problem I have seen on four different occasions is
for no apparent reason (not necessarily involving the console rdp
session) is that the login screen user name and password will be greyed
out. As a result it is impossible to login to the server locally or
using VNC! You can still login via RDP fine but again the only way to
restore the console session and VNC is a reboot! Interestingly though if
you connect via RDP to the console session you then can login, BUT it
immediately causes the prior issue with VNC freezing on disconnect!

The VNC versions involved vary but are primarily: TightVNC 1.25, RealVNC
3.3.3, VNC 3.3.7 and some VNC 4. Unfortunately our in house remote
support software runs integrated with VNC and so currently only works
'normally' with VNC 3.x server so my testing of VNC4 is incomplete, also
these are mostly client production servers that I cant "test" very much
on.

If this is a known issue with VNC 3.x is there anything I can do? 

--
Martin Laukkanen ([EMAIL PROTECTED])
Senior Support Engineer



Scanned for viruses and spam by Wavex's SVX system - www.wavex.co.uk/products/svx.htm
_______________________________________________
VNC-List mailing list
[EMAIL PROTECTED]
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list

Reply via email to