Sergio,

Your previous mails stated that "If i deinstall VNC 4.0 and reinstall 3.3
all works fine...", from which you originally asserted that it must be a VNC
4-specific problem.  Now you are saying that the server is running VNC 3.3.
Looking at the previous mails, though, it appears that actually you didn't
write the original (and needlessly abusive) mail regarding VNC not working,
unelss you are [EMAIL PROTECTED] as well as [EMAIL PROTECTED]

Assuming that you are not the same person, and that the information below is
correct, the most likely causes of the problem you're seeing are that the
server has an unsupported pixel format, or is locked & VNC is not running as
a service.

You can enable the VNC 3 DebugMode and DebugLevel registry settings in order
to get debug output to check what is happening on the problem server.

Wez @ RealVNC Ltd. 
 

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Sergio Del Pino
> Sent: 24 September 2004 13:03
> To: [EMAIL PROTECTED]
> Subject: server closed connection unexpectedly
> 
> I can't access one of the machines in the office, W2k Pro, I 
> guess is running VNC Server service 3.3.7 . Appears "server 
> closed connection unexpectedly"
> after introduced the pwd for authentication. The VNC Viewer 4 
> is running on WinXP Pro SP2, and from this machine I have no 
> problem to access other WinXP Pro SP2 running VNC Server 
> Service 3.3.7 on the same office network.
> 
> Where is the problem?
> 
> Thanks in advance,
> 
> Sergio Del Pino
> 
> Argentina
> 
> 
> From: "James Weatherall" <[EMAIL PROTECTED]>
> To: "'Sergio Del Pino'" <[EMAIL PROTECTED]>, <[EMAIL PROTECTED]>
> Subject: RE: server closed connection unexpectedly
> Date: Fri, 24 Sep 2004 10:55:07 +0100
> Organization: RealVNC Ltd.
> 
> The response RFB 003.003 just indicates that the machine in 
> question is running an old VNC server.
> 
> How does this relate to your original problem?
> 
> Cheers,
> 
> Wez @ RealVNC Ltd.
> 
> 
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of Sergio Del Pino
> > Sent: 23 September 2004 23:09
> > To: [EMAIL PROTECTED]
> > Subject: server closed connection unexpectedly
> >
> > I tried to run telnet to the machine running the vnc server at port 
> > 5901 and I got RFB 003.003 instead of RFB 003.008.
> > The VNC server is running on a Win2K pro On the other hand 
> I can see a 
> > Win 2003 server running VNC Server 4 and a Win XP pro running VNC 
> > Server 3.3.7, both from the same machine Win XP Pro SP2 running VNC 
> > Server Service 4 and VNC Viewer 4.
> >
> > Thanks in advance,
> >
> > Sergio Del Pino
> > Argentina
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