Salvatore, Are you saying that just running VNC Server 4 on the servers in question causes the Ctrl-Alt-Del window to dissappear after a couple of hours? Or does there have to be a VNC connection active for that behaviour to be seen?
What are the settings that you have configured the server with? If you are running VNC Server 4 then there will definitely be events logged in the Applications Event Log, every time a connection is opened or closed - are you sure you don't see any events in there? You can enable further logging by adding the "Log" registry entry as a REG_SZ under HKLM/Software/RealVNC/WinVNC4 and setting it to "*:file:100". This will create a verbose log file in "C:\temp\WinVNC4.log" on the host machine. Cheers, Wez @ RealVNC Ltd. > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] > Sent: 13 October 2004 14:07 > To: James Weatherall > Cc: [EMAIL PROTECTED] > Subject: RE: Problem with RealVNC 4.0 on Guests of VMWare ESX > > > Dear James > > It behaves exactly as described in my post. When I run VNC > 4.0 as Server after a few hours (~2 hours) the Ctrl-Alt-Del > Window disappear. This means that that when I connect to one > of the affected Virtual hosts the VNC Windows remain blue > (Default Windows Background Color). For the VMWare Remote > Console it's the same. > > Sorry that I don't have more informations. VMWare does not > find anything in his logs or in the system logs. No Events in > any Windows Logs on the affected Guest VM's. > > I like to repeat our offer to run tests on one dedicated VM > Machine. If you have a debug Version, I can install it on > this test VM and send you log files as you need it. > > Best Regards > > Salvatore Cagliari > E-Mail: [EMAIL PROTECTED] > Bechtle IT-Systemhaus Basel > Switzerland > > > > > "James Weatherall" <[EMAIL PROTECTED]> > > 13.10.2004 14:53 > > To: Salvatore Cagliari/X/PH/[EMAIL PROTECTED], > <[EMAIL PROTECTED]> > cc: > Subject: RE: Problem with RealVNC 4.0 on > Guests of VMWare ESX > > Category: > > > > > Salvatore, > > We have never had such a bug reported to us, I'm afraid. > > Can you provide a description of the actual behaviour you are seeing? > > Cheers, > > Wez @ RealVNC Ltd. > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of > > [EMAIL PROTECTED] > > Sent: 13 October 2004 10:32 > > To: [EMAIL PROTECTED] > > Subject: Problem with RealVNC 4.0 on Guests of VMWare ESX > > > > Dear all > > > > I hope that there is a VNC Developer out there that can help us in > > solve this problem: > > > > We have a Linux Box with VMWare ESX 1.2.1 installed on it. > On VMWare > > we created three Windows 2000 Guests and installed RealVNC > 4.0 on it. > > > > Now comes the problem: After a while (a few hours), after I > connected > > on one of the VM's with the VNCViewer, the Ctrl-Alt-Del Windows is > > disappeared! We are no more able to log in to this machine > through VNC > > nor through the VMWare Remote Console (They both connect to > the same > > console). > > The only way is to connect with RDP/Remote Console. But > even through > > this, or through a remote shutdown command, it was no more > possible to > > cleanly reboot the server. We have to power down the VM to > restart it. > > > > After communicating with VMWare about this problem we > isolate RealVNC > > 4.0 as the cause of this problem. After installing TightVNC > 1.2.9 or > > RealVNC > > 3.3.3 the systems behaves normally and we are able to > connect to the > > VM's through VNCViewer (4.0) and VMWare Remote Console. > > > > I hope that someone can fix this problem, or at least publish an > > advisory about this. I think it would be better to solve > it, isn't it? > > > > We could build a Test VM make tests on it with improved/patched VNC > > versions. Please contact me for this. Thanks. > > > > Best Regards > > > > Salvatore Cagliari > > E-Mail: [EMAIL PROTECTED] > > Bechtle IT-Systemhaus Basel > > Switzerland > > _______________________________________________ > > VNC-List mailing list > > [EMAIL PROTECTED] > > To remove yourself from the list visit: > > http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list [EMAIL PROTECTED] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
