Both machines need to be connected to the internet or somehow already be reachable to each other. To ping, go to a dos prompt and type "ping <hostname>" or "ping <ip.address.of.remote>" If you are not already connected to the internet when you try to connect via VNC, that would cause the "unable to connect" issue you report.
-----Original Message----- From: BPS [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 19, 2004 7:19 PM To: [EMAIL PROTECTED] Subject: Novice needs help getting started Hi, all! I'm in need of some basic instructions as to how to get started with Real VNC, please. I've downloaded the software on my computer and the computer I want to remotely access. And I attempted to set up the host on one computer, and the viewer on the other. I've read the getting started portion of the Real VNC website, and printed off and read the Viewer and Server documentation, but am still having difficulty. So..... let me start with a very basic question - how do I "ping" another computer? The Real VNC website suggests this as this first step in troubleshooting. I've pinged in the past, but can't remember the command any more..... Also, another basic question, when using Real VNC (and other remote access software, such as pcAnywhere), am I supposed to be connected to the internet when I try to connect, or does it matter one way or the other? And does the other computer have to be connected to the internet? I'm using Windows 98 and connect to the internet via modem and phone line - not high speed - just regular land line. The host computer that I'm trying to access is using Windows XP and connects to the internet via cable. When I try to run VNC server, I get the VNC Viewer: Connection Details dialog box. I've been typing in the IP address for the host (is that what I'm supposed to do?). Then I get the VNC Viewer: Connecting - attempting to connect to host message, but ultimately I get the message "unable to connect to host: Connection timed out (10060)". Thanks much for any pointers! Mary __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________ VNC-List mailing list [EMAIL PROTECTED] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list [EMAIL PROTECTED] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
