The first thing I would try is opening the ports on your router. Ports 5500 and 5900 are the defaults. you will have to check your router manual or the manufacturer to do this. If you do have the XP firewall running you will have to open the ports there as well.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of [EMAIL PROTECTED] Sent: Monday, January 03, 2005 7:00 AM To: [email protected] Subject: VNC-List digest, Vol 1 #1186 - 3 msgs Send VNC-List mailing list submissions to [email protected] To subscribe or unsubscribe via the World Wide Web, visit http://www.realvnc.com/mailman/listinfo/vnc-list or, via email, send a message with subject or body 'help' to [EMAIL PROTECTED] You can reach the person managing the list at [EMAIL PROTECTED] When replying, please edit your Subject line so it is more specific than "Re: Contents of VNC-List digest..." Today's Topics: 1. a problem that most of you have had.. (tbcbbq) 2. VNC over VPN questions (Kurt Rosenhagen) 3. Re: VNC over VPN questions (Alan Watchorn) --__--__-- Message: 1 Date: Sun, 2 Jan 2005 08:09:00 -0800 (PST) From: tbcbbq <[EMAIL PROTECTED]> Subject: a problem that most of you have had.. To: [email protected] Hello everyone, This problem concerns connecting to a computer with a router and a cable modem. The best I can tell you is that the machine runs XP Pro, I am not sure if the firewall is enabled, and I am trying to connect to the "vnc server v. 4.0". I keep getting an error message that says "unable to connect to server-request timed out". I only know a tiny bit about networking, but I managed to ping the ip address of the computer and again got "request timed out". The machine was turned off (I talked to the owner) and he turned it back on and i again pinged the machine with the same result. My question is once I have the firewall disabled, if necessary, what steps do I take to get around/into/through the firewall or the router or whatever I need to do? Any help would be appreciated, Joe --------------------------------- Do you Yahoo!? Yahoo! Mail - Find what you need with new enhanced search. Learn more. --__--__-- Message: 2 Date: Sun, 02 Jan 2005 12:19:39 -0500 From: Kurt Rosenhagen <[EMAIL PROTECTED]> To: [email protected] Subject: VNC over VPN questions I'm running VNC over VPN between two PC's running Windows XP SP2 and Windows 2000. Both machines are behind hardware firewalls (SMC Barricade for the Windows XP PC, Sonicwall for the Windows 2000 PC), but as they are connected by VPN I believe that is not an issue - no need for port-forwarding etc. Windows 2000 PC is on a LAN and has a static internal IP Address. Windows XP is on a home network and uses DHCP - however, when the VNC server is running putting the mouse over the VNC server shows an internal IP address. Windows 2000 PC as server and Windows XP PC as client works fine. Windows XP PC as server and Windows 2000 PC as client (connecting to the internal IP address as noted above) does not work ("Failed to connect to server"). The Windows XP PC is running the Windows XP SP2 firewall. When I tried to run VNC server from the Windows XP PC, I was asked if I wanted to allow VNC server an exception to the firewall. I said no, as I dont want to allow VNC connections except over the VPN connection. Is this my problem? Also, our hardware firewalls are set up for defaults, which I believe would keep all ports closed unless specifically opened. I cannot connect using the external IP address,and can only connect to the internal IP address if VPN is running, so I think I'm safe. But it would be nice to get confirmation. Last, I also use unix boxes running solaris as VNC servers. It seems (from the flavor of FAQ's and postings to lists such as this) that when using a unix server, I can only view "virtual machines", I can't use the VNC viewer to see the physical desktp of the console of the server that VNC server is running on. When using a PC server, the opposite is true; I can only see the physical desktop of the PC that VNC server is running on; I cant view virtual machines. Is this correct? Why is it so different? If it makes a difference, I'm using TridiaVNC. Thanks in advance for any and all help. Kurt --__--__-- Message: 3 Date: Sun, 2 Jan 2005 23:21:12 -0800 (PST) Subject: Re: VNC over VPN questions From: "Alan Watchorn" <[EMAIL PROTECTED]> To: [email protected] Reply-To: [EMAIL PROTECTED] Kurt, I use VNC over VPN too so I can share some experiences even if I cannot answer all your questions. First of all what brand of VPN are you using? There are at least two - IPSec and PTPP. I use the latter so my responses are based on it. I also use dynamic IP address assignment on both my home LAN and my work one - different ranges on each, not by design but the routers (Linksys at work and Siemens at home) assign different default ranges and I have never found a reason to change from the default. When I place the cursor over the VNC Server icon I get different results depending on whether the VPN is connected or not. Before the VPN is connected, it displays a single IP address - the IP address of the VNC Server machine. If the VPN is connected it displays two IP address, separated by a comma - the first one is the IP address of the VNC Server machine, the second one is the IP address of the VPN connection on the VPN server. It seems to continue displaying both IP addresses even if the VPN connection is broken. If you are not using PTPP the results may be quite different! Have you tried turning off the XP firewall completely? I don't mean permantently but just to see if that allows you to connect. If it does, you have learnt a lot (you know the problem is the XP firewall) and you can figure out what to do. The VPN connection comes from outside the LAN so I suspect it does come through the firewall. Alan. Alan Watchorn Eshelman Appraisals, Inc. [EMAIL PROTECTED] Phone (760) 692-4302 Fax (760) 692-4303 Kurt Rosenhagen said: > I'm running VNC over VPN between two PC's running Windows XP SP2 and > Windows 2000. Both machines are behind hardware firewalls (SMC Barricade > for > the Windows XP PC, Sonicwall for the Windows 2000 PC), but as they are > connected by VPN I believe that is not an issue - no need for > port-forwarding etc. > Windows 2000 PC is on a LAN and has a static internal IP Address. > Windows XP is on a home network and uses DHCP - however, when the VNC > server is running > putting the mouse over the VNC server shows an internal IP address. > Windows 2000 PC as server and Windows XP PC as client works fine. > Windows XP PC as > server and Windows 2000 PC as client (connecting to the internal IP > address as noted above) does not work ("Failed to connect to server"). > > The Windows XP PC is running the Windows XP SP2 firewall. When I tried > to run VNC server from the Windows XP PC, I was asked if I wanted to > allow VNC > server an exception to the firewall. I said no, as I dont want to allow > VNC connections except over the VPN connection. Is this my problem? > > Also, our hardware firewalls are set up for defaults, which I believe > would keep all ports closed unless specifically opened. I cannot connect > using the external IP > address,and can only connect to the internal IP address if VPN is > running, so I think I'm safe. But it would be nice to get confirmation. > > Last, I also use unix boxes running solaris as VNC servers. It seems > (from the flavor of FAQ's and postings to lists such as this) that when > using a unix server, I can > only view "virtual machines", I can't use the VNC viewer to see the > physical desktp of the console of the server that VNC server is running > on. When using a PC > server, the opposite is true; I can only see the physical desktop of the > PC that VNC server is running on; I cant view virtual machines. Is this > correct? Why is it so > different? > > If it makes a difference, I'm using TridiaVNC. Thanks in advance for > any and all help. > > Kurt > _______________________________________________ > VNC-List mailing list > [email protected] > To remove yourself from the list visit: > http://www.realvnc.com/mailman/listinfo/vnc-list --__--__-- _______________________________________________ VNC-List mailing list [email protected] http://www.realvnc.com/mailman/listinfo/vnc-list End of VNC-List Digest _______________________________________________ VNC-List mailing list [email protected] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
