Hello, I wish to experiment with RealVNC as a helpdesk tool on our LAN (Windoze workstations). Here is the scenario:
1. end user calls helpdesk with ridiculous problem 2. helpdesk starts "vncviewer.exe -listen" 3. helpdesk instructs user to run Help_Me.EXE What is "Help_Me.EXE"? A trivial VB App that will start the vnc server, connect to the listening viewer on the help desk PC, and close the server process once the session is complete. At present, I've been trying to duplicate this functionality with the commands in a DOS box. Important note: my solution must work for Win98/2000/XP workstations. My test workstation (i.e. end user) is Win98. 1. From a DOS box, I type: winvnc4.exe -noconsole - the server starts (systray icon appears), and my DOS prompt does not return 2. From a second DOS box, I type: winvnc4.exe -connect 172.16.3.2 - the session connects to my helpdesk PC (172.16.3.2) ...All Good! 3. ...end user with ridiculous problem is helped here.... 4. Now I type: winvnc4.exe -close Problem! This is where I get an error as follows: Attempting to stop service... main: unable to open the service: The specified service does not exist as an installed service. (1060) Once the remote control session is over, I want all VNC processes removed from the end user PC. Any suggestions? -with thanks. Mike _______________________________________________ VNC-List mailing list [email protected] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
