Thanks for the note on the firewall.

You could go back to version 3 of VNC but I would not recommend it -
version 4 probably corrects some known problems.

Do you have a local LAN with more than one computers on it?  If so maybe
you can connect locally and verify that VNC runs locally.

Alan Watchorn
Eshelman Appraisals, Inc.
[EMAIL PROTECTED]
Phone (760) 692-4302
Fax (760) 692-4303

Vicki Murphy said:
> Thanks for your response.
> I have disabled the Windows firewall on their
> computer, and also allowed access through the
> zonealarm firewall we both use. So, I guess firewall
> is not the problem.
>
> I am wondering if we should go back to using the
> version 3 instead of 4.  I did try making that setting
> change telling it to use the 3.3 settings.  Did not
> help tho.
>
> --- Alan Watchorn <[EMAIL PROTECTED]> wrote:
>
>> Looks like you changed multiple things at the same
>> time (OS on your parents
>> machine and you went to VNC 4.0) so pinpointing
>> where the problem is may be
>> difficult.  I use VNC 4.0 on XP SP1, 98, 2000 and ME
>> machines without any
>> problems so my guess is that you can rule out VNC as
>> the culprit for not
>> running now.  You say your parents machine just went
>> to XP so my guess is
>> they have SP2 which has the Windows firewall enabled
>> by default.
>>
>> You say 'firewall is cleared'.  What exactly does
>> that mean?  If you have
>> not done so already you might want to TEMPORARILY
>> turn off the Windows
>> firewall and see if that makes a difference.  If it
>> starts to work then, you
>> at least have a starting point.  Then you can
>> re-enable the Windows Firewall
>> and try opening port 5900.
>>
>> Alan.
>>
>> Alan Watchorn
>> [EMAIL PROTECTED]
>> (760) 692-4300
>> -----Original Message-----
>> From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED]
>> Behalf Of Vicki Murphy
>> Sent: Sunday, January 09, 2005 2:30 PM
>> To: [email protected]
>> Subject: Not making connection
>>
>>
>> I used to connect my XP machine to my parents' win98
>> with no problem.  We now have ver. 4 on both
>> machines,
>> but they have a new XP machine.  Now I cannot
>> connect
>> from either direction.  Password has not changed,
>> firewall is cleared, IP addresses are correct.
>> I really need to good ideas on what to check next.
>> Thanks.
>>
>>
>>
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>
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