Update: I think the problem is fixed. Here is what I did: In the PestPatrol Anti-SpyWare Corporate Edition: Server Activities tab - choose Exclusions. On this list, find VNC and select it - overwrite the old exclude.dat file. Under the Interactive workstation activities tab, select the workstations (or the whole domain) and click the update button. That should do it. You should make sure that the same exclude.dat file is referenced on the interactive... and scheduled... tabs.
This has resolved the problem I was having after either scheduled workstation scans or interactive scans. Vnc rocks. -----Original Message----- From: Support [mailto:[EMAIL PROTECTED] Sent: Friday, February 11, 2005 8:38 AM To: [email protected] Subject: FW: "No Password configured" Win2K It works, then it doesn't work I am writing this from home (ADSL) over a VPN connection to my desktop machine using VNC-very cool!!! :-} I haven't quite figured out the complete explanation but I now know that eTrust Pest Patrol is a potential source of problems as is eTrust Anti-Virus. I just finished looking at a Pest Patrol scan log that ID'd VNC as a "Commercial Rat"! I will be surprised if this is the cause as I didn't have to reinstall VNC after getting the "No Password configured" error. I just had to physically get off my butt and walk to the machine in question and reset the password. That "exercise" made VNC come back to life. The Pest Patrol active protection feature may explain the problem. I'll work on it tomorrow and try and post my findings. I love Pest Patrol and Anti Virus so I'll have to disable the detection of VNC because I'm starting to love it too! -----Original Message----- From: Jim Bernstein [mailto:[EMAIL PROTECTED] Sent: Thursday, February 10, 2005 12:50 PM To: [email protected] Subject: RE: "No Password configured" Win2K It works, then it doesn't work Thanks for your help, "No password configured for VNC Auth". is the error which is the error I get if I don't set up a password at all. -----Original Message----- From: James Weatherall [mailto:[EMAIL PROTECTED] Sent: Thursday, February 10, 2005 11:11 AM To: 'Support'; [email protected] Subject: RE: "No Password configured" Win2K It works, then it doesn't work What is the actually error message that you get that leads you to assert that the password is being "forgotten"? Regards, Wez @ RealVNC Ltd. > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Support > Sent: 10 February 2005 15:03 > To: [email protected] > Subject: FW: "No Password configured" Win2K It works, then it > doesn't work > > I've installed Vnc 4 (Jan 15 2004 build) on three of our > Win2K user machines > as a test. My grand plan is to spend alot more time on my butt ;-) > > The program installs and I set the Service-Mode password: "VNC 3.3 > Authentication, No Encryption" "Set Password". All the other > options are > the defaults. > > Then I go back to my desk and have a good-ol-time setting up > the computer. > I start the Vnc viewer, type in the IP of the target machine > and then type > in the password that I set up. I can log in (using my administrative > login - the administrator username has been changed and the > "Administrator" > account setup as a disabled account), change settings, and I > can reboot and > do it all again - works great (or so it seems). > > The users come in and do their thing, and at the end of the > day - all three > of them have "forgotten" the Service-mode password. I get > the dreaded "No > password configured for VNC Auth". If I go over to the > machine and log in > as administrator, dbl-clk on the tray icon and "Set Password" > (Service-mode) > again , it works. But the next day the pattern repeats. > > Thanks for taking the time to help. > _______________________________________________ > VNC-List mailing list > [email protected] > To remove yourself from the list visit: > http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list [email protected] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
