Guys,

In order to be able to scan a machine, you need Administrator rights on that
machine, whether directly by running the scan using a Domain Admin account,
or by having added credentials explicitly.  The OpenSCManager error means
that the list of services on the remote machine can't be obtained.

Regards,

Wez @ RealVNC Ltd.


> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> "Dr.Alexander Rvhlich"
> Sent: 09 March 2005 11:21
> To: Passerini, Patrick; [email protected]
> Subject: Re: Deployment tool - OpenSCManager
> 
> i've tried that, but i'm not sure which credentials. vnc or windows? 
> i've actually tried both to no avail, but then i don't really 
> know the 
> username if it's vnc, because vnc only has a password. what is the 
> openSCmanager? and you're right, it says access denied.
> 
> thanks alex
> 
> Passerini, Patrick wrote:
> 
> > what else is displayed with the openscmanager? Access denied?
> > If so, you don't have permission on the targed machine. You have to 
> > put in the admin credentials in VNC Dep. Tool of the target machine.
> > 
> --------------------------------------------------------------
> ----------
> > From: "Dr.Alexander Rvhlich" [mailto:[EMAIL PROTECTED]
> > Sent: Dienstag, 8. Mdrz 2005 16:17
> > To: Passerini, Patrick
> > Subject: Re: Deployment tool - OpenSCManager
> >
> > let me get this right. i'm logged into both computers with 
> different 
> > names but as admin in both cases. what else do i do ? it 
> still doesn't 
> > work. same error: openscmanager.
> > thanks
> > alex
> >
> > Passerini, Patrick wrote:
> >
> >>sorry, I mean a account with administrator rights on the 
> scanned machine
> >>
> >>
> >>-----Original Message-----
> >>From: "Dr.Alexander Rvhlich" [mailto:[EMAIL PROTECTED]
> >>
> >>Sent: Dienstag, 8. Mdrz 2005 14:47
> >>To: Passerini, Patrick
> >>Subject: Re: Deployment tool - OpenSCManager
> >>
> >>sorry, what do you mean by local windows account? i always 
> log in as administrator. or do i have to change settings on 
> the computer i am trying to reach?
> >>
> >>xp2 is installed, but firewall is shut down....
> >>
> >>thanks
> >>alex
> >>
> >>
> >>
> >>
> >>
> >>Passerini, Patrick wrote:
> >>
> >>  
> >>
> >>>you need a local windows account with install permission
> >>>    
> >>>
> >>
> >>  
> >>
> >>>(administrator), also check if WinXP SP2 is installed. If 
> so, open Port
> >>>    
> >>>
> >>
> >>  
> >>
> >>>5800 and 5900 on the windows firewall
> >>>
> >>>Regards
> >>>Patrick
> >>>
> >>>
> >>>-----Original Message-----
> >>>From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> "Dr.Alexander Rvhlich"
> >>>Sent: Dienstag, 8. Mdrz 2005 11:52
> >>>To: [email protected]
> >>>Subject: Deployment tool - OpenSCManager
> >>>
> >>>Hello, got a problem with the deployment tool. it finds 
> the vnc on my computer, but the one next to it responds: 
> OpenSCManager - Access denied. vnc is working, i can connect. 
> what can i do to get the scan working? tried putting in 
> credentials, but i'm not really sure which credentials are 
> required? windows or vnc??
> >>>
> >>>thanks
> >>>alex
> >>>_______________________________________________
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> >>
> >>  
> >>
> >>
> >>
> >>This message contains information that may be privileged or 
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