Wez:
Heya. I need to politely disagree: if Scott's wife was on a network behind an unconfigured firewall/router, your suggestion doesn't fully address his needs -- if she were using a dialup modem only, of course it would. But if not, then the unknown firewall/router issue is a much more substantial hurdle (IMO) that VNC Personal Edition doesn't yet address.
cheers, Scott
The simplest approach would be to use VNC Personal Edition (USD30, from http://www.realvnc.com/products/personal) at both ends (for encryption) and then to use a dynamic DNS service, such as no-ip.com, to assign a permanent friendly name to her computer - they provide an application that then keeps that name up to date with the current IP address of the machine.
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