OIC,
The customers actually still need to run vncserver on their
machines but there is feature of vncserver that is reverse connect,
where the server initates a connection to a listening viewer.
Check out ultraVnc's Single Click (SC) package for this support
situation. However your clients will need to download an exe (not
java) in order for this to work.
http://sc.uvnc.com/index.php?section=12
The java viewer the customer loads cannot be used for control of their machine.
--ANgelo
On 5/3/05, Harrison <[EMAIL PROTECTED]> wrote:
>
>
>
> Angelo,
>
>
>
> The dilemma is this.
>
>
>
> 7 My web site will be the Host/Server.
>
> 7 My customers will come to my site and download the Viewer. The
> customer with the viewer will open the connection to my web site.
>
> 7 I would like to see the Viewers desktop and take control of it.
>
>
>
> My customers are behind firewalls and don't have static ip address. I can
> solve this problem by allowing them to start the Viewer and then I can jump
> in assist them with issues.
>
>
>
> Thanks for your reply.
>
>
>
> Best Regards,
>
>
>
> Harrison Schwall
>
> 402-496-2177
>
>
> -----Original Message-----
> From: Angelo Sarto [mailto:[EMAIL PROTECTED]
> Sent: Tuesday, May 03, 2005 12:10 PM
> To: Harrison
> Cc: [email protected]
> Subject: Re: Server to Viewer and control desktop
>
>
>
> What are you trying to acomplish by doing this?
>
>
>
> What you are saying would result in the cascade effect as you would
>
> get a computer showing a computer showing the computer......
>
>
>
>
>
> Maybe some more information on what your issue is and we can help you
>
> with some solutions?
>
>
>
> --Angelo
>
>
>
> On 5/2/05, Harrison <[EMAIL PROTECTED]> wrote:
>
> > I would like to use the same connection (viewer/remote to server/host) and
> view the Viewers/remote desktop for control from the server/host machine.
>
> >
>
> > Thanks
>
> > _______________________________________________
>
> > VNC-List mailing list
>
> > [email protected]
>
> > To remove yourself from the list visit:
>
> > http://www.realvnc.com/mailman/listinfo/vnc-list
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