Are you forwarding 5800 AND 5900 on the router?
It seems from my brief look that you are connecting via the java viewer from
the internet.
this would require both ports forwarded to that machine.

--Angelo

On 6/23/05, John Aldrich <[EMAIL PROTECTED]> wrote:
>
> Check the Application Event Log and see if there's anything in there. I
> think that RealVNC is set to log information to the default system
> logs....
> Maybe someone else will have more suggestions. I'd say check your firewall
> settings, but I believe you said you can connect from within the LAN. As
> for
> your supposition that it may be a problem with dual-monitors, it should
> not
> be. According to what's been said before about dual-monitors, VNC *should
> not* have a problem with that... Should not. There's always a possibility,
> though, no matter how small it is. :-)
>
> -----Original Message-----
> From: Chris McNeil [mailto:[EMAIL PROTECTED]
> Sent: Thursday, June 23, 2005 1:36 AM
> To: John Aldrich
> Subject: RE: External Access
>
>
> I am running WinXP Pro fully up-to-date. My machine does not have multiple
> users set up (I've had that trouble before) but I wonder if my dual
> monitors
> may cause a problem. The login seems to be successful up to where the
> password dialog should come up. Eventually some Java error pops up after
> about a minute.
>
> As far as logs go I cannot find anything in VNC itself but the router log
> yields no pertinent information.
>
>
>
> John Aldrich <[EMAIL PROTECTED]> wrote:
>
> What operating system? It may not be relevant, but it may help. Also do
> you
> have any sort of logging on the central server that would help indicate
> whether or not you're even reaching the machine?
>
> -----Original Message-----
> From: Chris McNeil [mailto:[EMAIL PROTECTED]
> Sent: Wednesday, June 22, 2005 3:20 PM
> To: [email protected]
> Subject: External Access
>
>
> I am using RealVNC 4.1 to control several PC's from a central box on my
> LAN.
> This works perfectly all the time but I have been attempting to configure
> the system so I can reach my central box from the rest of the net. I have
> done this without difficulty using past versions of VNC. My router has
> been
> set up correctly, to the best of my knowledge, but when I try to log in I
> get a slightly different Connection Details dialog. A server address with
> my exterior IP at port ! 0 is listed and when I click okay to move on it
> seems
> to hang and never provides a password dialog.
>
> Does anyone have any idea what might resolve this problem?
>
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