Pat,

Can you explain what you mean by "blank screen"?

Regards,

Wez @ RealVNC Ltd.


> -----Original Message-----
> From: Boland Pat-A19945 [mailto:[EMAIL PROTECTED] 
> Sent: 09 August 2005 17:27
> To: James Weatherall; [email protected]
> Subject: RE: True color and extremely slow speed
> 
> James:
>       Yes, I wondered if that went anywhere. Attached is the email I
> originally sent. I don't know if Fast user switching is on.  I
> originally thought it was a VNC option, which I did not see.  
> I'll look
> at it on the server.
> 
>       Thanks for responding to me.  -Pat
> 
>  
> 
> -----Original Message-----
> From: James Weatherall [mailto:[EMAIL PROTECTED] 
> Sent: Tuesday, August 09, 2005 11:14 AM
> To: Boland Pat-A19945; [email protected]
> Subject: RE: True color and extremely slow speed
> 
> Pat,
> 
> I'm afraid I can't find any record of you having asked this question
> before, in our archives.
> 
> Can you explain what you mean by "blank screen"?
> 
> Are you using Fast User Switching and/or Remote Desktop on the XP
> machine that is running server?
> 
> Regards,
> 
> Wez @ RealVNC Ltd.
> 
> 
> > -----Original Message-----
> > From: Boland Pat-A19945 [mailto:[EMAIL PROTECTED]
> > Sent: 09 August 2005 17:04
> > To: James Weatherall; John Mao; [email protected]
> > Subject: RE: True color and extremely slow speed
> > 
> > James:
> >     I've asked this question before, but still have this lingering 
> > problem. I am running VNC on and XP server.  When I bring up the 
> > viewer on either an XP desktop or Win2000 desktop I get a blank 
> > screen.
> > The connection goes through, but I just get a blank screen.  
> > When I shut
> > down the VNC server side and bring it up again, it works fine, but 
> > once I close the session, I can be assured of a blank screen on the 
> > next desktop connection.  I would leave it on all the time 
> but other 
> > desktops have to use it as well.  Since the server is 2000 
> miles away 
> > shutting down and restarting the server side is not a good work 
> > around.
> > 
> >     Any suggestions?
> > 
> >     Thanks - Pat Boland
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