D'oh!  Ignore the bit about passwords - misread the reply from John.. :)

Comments re event log still stand!

Cheers,

Wez


> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of James Weatherall
> Sent: 26 October 2005 18:24
> To: 'John Klingler'
> Cc: 'John Aldrich'; [email protected]
> Subject: RE: Connecting with 4.1
> 
> John,
> 
> So in fact VNC Viewer *is* able to connect, and in fact 
> *does* respond to
> request a password, but the connection then doesn't proceed 
> to actually
> showing the desktop?
> 
> What does the Application Event Log of the server computer 
> say is the reason
> for the connection being closed?
> 
> Regards,
> 
> Wez @ RealVNC Ltd.
> 
> 
> > -----Original Message-----
> > From: John Klingler [mailto:[EMAIL PROTECTED] 
> > Sent: 26 October 2005 18:19
> > To: James Weatherall
> > Cc: 'John Aldrich'; [email protected]
> > Subject: RE: Connecting with 4.1
> > 
> > James,
> > 
> > I don't get any error messages.  The viewer screen just 
> > disappears after
> > you input the IP address - and takes you back to whatever 
> > else you were
> > working on before attempting the connection.  It never says 
> > "unavailable,
> > can't connect, incorrect password, or anything at all.
> > 
> > Yes, I've verified, to the best of my ability, there is no 
> > firewalling.
> > I've turned off the internal XP firewall.  Another PC in the 
> > same physical
> > building, and on the same IP address scheme, cannot connect 
> to this PC
> > either.  There is nothing in between them except a 10m hub. 
> I know my
> > connectivity is good, because other programs (email, IE, 
> > etc.) work.  I'm
> > even able to download a Java applet for another application 
> > and get the
> > "server" to respond.  We just can't get it to respond with VNC.
> > 
> > Thanks
> > 
> > *****************************
> > John Klingler
> > Telecommunications Specialist
> > Akron Public Schools
> > 550 E. North St.
> > Akron, Ohio  44304-1293
> > Phone: 330-761-1352
> > Fax: 330-761-1350
> > *****************************
> > 
> > 
> > 
> > On Wed, 26 Oct 2005, James Weatherall wrote:
> > 
> > > Date: Wed, 26 Oct 2005 17:20:12 +0100
> > > From: James Weatherall <[EMAIL PROTECTED]>
> > > To: 'John Klingler' <[EMAIL PROTECTED]>,
> > >      'John Aldrich' <[EMAIL PROTECTED]>
> > > Cc: [email protected]
> > > Subject: RE: Connecting with 4.1
> > >
> > > John,
> > >
> > > You haven't specified what the problem actually is, just 
> > that "nothing
> > > works".
> > >
> > > What is the actual error message that you get from VNC 
> > Viewer when you try
> > > to connect to the server computer?
> > >
> > > Have you verified that there is *definitely* no firewalling 
> > software of any
> > > sort between the viewer and server computers?
> > >
> > > Regards,
> > >
> > > Wez @ RealVNC Ltd.
> > >
> > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED] On Behalf Of John Klingler
> > > > Sent: 26 October 2005 15:56
> > > > To: John Aldrich
> > > > Cc: [email protected]
> > > > Subject: RE: Connecting with 4.1
> > > >
> > > > John,
> > > >
> > > > I had already added winvnc4.exe to my list of firewall
> > > > exceptions; even
> > > > with the XP firewall turned off nothing works from inside or
> > > > outside my
> > > > network.
> > > >
> > > > The port forwarding from outside has been in place all along.
> > > >  I've worked
> > > > very closely with my IT Dept. since this started.
> > > >
> > > > Latest info from IT shows packet tracing results of 4 
> > packets sent & 4
> > > > answered between on outside PC and my internal PC running
> > > > VNC.  The last
> > > > packet comes from the VNC machine back to the requesting
> > > > outside PC and
> > > > then things disconnect.  No screen activity is apparent 
> > on either end.
> > > >
> > > > Any other ideas?
> > > >
> > > > *****************************
> > > > John Klingler
> > > > Telecommunications Specialist
> > > > Akron Public Schools
> > > > 550 E. North St.
> > > > Akron, Ohio  44304-1293
> > > > Phone: 330-761-1352
> > > > Fax: 330-761-1350
> > > > *****************************
> > > >
> > > >
> > > >
> > > > On Wed, 26 Oct 2005, John Aldrich wrote:
> > > >
> > > > > Date: Wed, 26 Oct 2005 09:30:24 -0400
> > > > > From: John Aldrich <[EMAIL PROTECTED]>
> > > > > To: 'John Klingler' <[EMAIL PROTECTED]>, 
> > [email protected]
> > > > > Subject: RE: Connecting with 4.1
> > > > >
> > > > > Two things:
> > > > > 1) Add winvnc4.exe to the list of apps allowed to pass
> > > > through the XP
> > > > > firewall
> > > > > 2) To connect from outside the LAN (i.e. through the
> > > > firewall) you'll have
> > > > > to do some sort of port-forwarding on the router, which
> > > > depending on what
> > > > > sort of router could be difficult or it could be real easy.
> > > > With most
> > > > > "consumer" routers (cable/dsl routers) it's pretty easy to
> > > > do by visiting
> > > > > http://www.portforward.com for instructions on many
> > > > different makes and
> > > > > models of consumer-grade routers. On the other hand, if
> > > > you're using some
> > > > > sort of T1 router or something like that, it might be 
> a bit more
> > > > > difficult...
> > > > > 3) Alternatively, you could use something like SSH to
> > > > create a tunnel and
> > > > > tunnel your VNC viewer through the tunnel. Or, you can use
> > > > something like
> > > > > EchoVNC which provides a server that you connect to from
> > > > both ends, and
> > > > > allows you to bypass the firewall that way. Somehow, you're
> > > > going to have to
> > > > > get through the firewall. Read the archives and
> > > > http://faq.gotomyvnc.com for
> > > > > more ideas on how to get through / around the firewall.
> > > > > 4) Finally, CHECK WITH YOUR IT DEPARTMENT!!! I can't stress
> > > > this enough...
> > > > > if the IT department finds out that you're bypassing
> > > > security, you'll likely
> > > > > be in a world of trouble, especially being in the 
> > public schools!
> > > > >       John
> > > > >
> > > > > -----Original Message-----
> > > > > From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED]
> > > > > Behalf Of John Klingler
> > > > > Sent: Wednesday, October 26, 2005 8:29 AM
> > > > > To: [email protected]
> > > > > Subject: Connecting with 4.1
> > > > >
> > > > >
> > > > > I need to connect with VNC overe the Internet through a
> > > > firewall, and also
> > > > > through my Intranet.  I've installed and reinstalled 
> > RealVNC, free
> > > > > edition, three times.  Configuration seems like it should
> > > > be simple, but
> > > > > nothing works.  It doesn't matter if I run Server, User, or
> > > > Listening
> > > > > Viewer.  Nothing will connect from inside or outside my
> > > > network.  The only
> > > > > thing that works is Viewer - I can connect from my 
> > machine to others
> > > > > running VNC, but they cannot initiate a connection to me.
> > > > I'm running an
> > > > > XP OS.  Can anyone tell me what I'm missing?
> > > > >
> > > > > Thanks
> > > > >
> > > > > *****************************
> > > > > John Klingler
> > > > > Telecommunications Specialist
> > > > > Akron Public Schools
> > > > > 550 E. North St.
> > > > > Akron, Ohio  44304-1293
> > > > > Phone: 330-761-1352
> > > > > Fax: 330-761-1350
> > > > > *****************************
> > > > > _______________________________________________
> > > > > VNC-List mailing list
> > > > > [email protected]
> > > > > To remove yourself from the list visit:
> > > > > http://www.realvnc.com/mailman/listinfo/vnc-list
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