Dear Mr. Smith,
I would like to relate my experience with high speed cable service. I
support a friend 3000 miles away in AZ, They moved from DSL to Cable and I
encountered a problem. What I found was that the cable company did not have
a routable IP address assigned. IE: the dynamic address would not allow
incoming addressing. We changed the address to a routable address and I
have not had any problems connecting to the server since. You might want to
check and make sure the address is a routable address. There was a $10.00
additional fee per month.
Please note I do not claim that you will have this problem. It is something
I ran into by accident. I have found VNC to be stable and reliable. I
check on my friend each day. I wish you all the success. If you feel that
I can help drop me a line.
Sincerely,
Doyal McVicker.
----- Original Message -----
From: "B. Scott Smith" <[EMAIL PROTECTED]>
To: "Dermie" <[EMAIL PROTECTED]>
Cc: <[email protected]>
Sent: Saturday, November 26, 2005 7:58 PM
Subject: Re: Cable modem connection
Yes, opening up ports 5800 & 5900 will do the trick.
They can go to http://myipaddress.com to get their "real" IP address.
Dermie wrote:
I am the unofficial IT person for my parent's
computer. We live a half hour apart, so I use VNC to
do minor work to their computer from my house. Currently they have dialup
and connection is fairly
easy since I have taught them to provide me with their
current IP address using ipconfig.
They are preparing to upgrade to a cable connection
and have a Linksys router for their firewall. I've
been reading here that I can open ports 5800 & 5900
and I will still be able to connect to their computer
from here. Is that all I need to do to the router or
is there more?
What is an easy way to get them to provide me with
their IP address and not their LAN address? I tried
ipconfig on mine and it doesn't tell me my true
internet ip. If they run their VNC server (I have it
run on startup) ... can they hold their mouse over the
logo to get it, or will it show LAN?
Any other suggestions would be appreciated!!
Dermie
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