I am very new to RealVNC and now am using it between computers, linux and
windows. I really appreciate the functionality. My question:

Mom lives on the west coast, I'm on the east. She only has a 52K dial-up
modem. When she has computer problems, I walk through the checks and fixes
with her over the phone. Invariably, right click gets mixed up with left
click and she is not conveying precisely what is happening on her box.
Terminology becomes an obstacle--the usual stuff for the home-user. I want
to work on her box via RealVNC to show her what to do and teach her how
things work. Can I have her install VNC and then work over the viewer
through her 52K modem? If so, please note special hardware configurations
that may be required. I have the standard broadband modem/router hookup.
This would be a great teaching tool.

-Mark

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