Hi Jon,

Please submit support requests via http://www.realvnc.com/support.html

You should be able to upgrade by running the installer with the previous
installation still active, even via a connection to the existing server.

Regards,

Wez @ RealVNC Ltd.


> -----Original Message-----
> From: Jon Pessano [mailto:[EMAIL PROTECTED] 
> Sent: 22 May 2006 15:12
> To: James Weatherall
> Subject: RE: File transfer not working on Personal edition
> 
> Can I upgrade my machine remotely?
> 
> Right now I have 4.1.3 running as a service on my machine.  
> If I was to
> run the setup for the new version (4.2.5), could I just do that using
> VNC or do I have to physically be at the service?
> 
> Also, to upgrade, I assume I just have to run the new .exe, right?
> 
> Thx
> jonp
> 
> -----Original Message-----
> From: James Weatherall [mailto:[EMAIL PROTECTED] 
> Sent: Monday, May 22, 2006 10:10 AM
> To: Jon Pessano; [email protected]
> Subject: RE: File transfer not working on Personal edition
> 
> Hi Jon,
> 
> File-transfer is only supported as of VNC Personal Edition P4.2 and
> above.
> The latest release is version P4.2.5.
> 
> Please submit support requests via http://www.realvnc.com/support.html
> 
> Regards,
> 
> Wez @ RealVNC Ltd.
> 
> 
> > -----Original Message-----
> > From: [EMAIL PROTECTED] 
> > [mailto:[EMAIL PROTECTED] On Behalf Of Jon Pessano
> > Sent: 22 May 2006 12:46
> > To: [email protected]
> > Subject: File transfer not working on Personal edition
> > 
> > All,
> > 
> > 
> > 
> > Can someone walk me through how this is supposed to be set up?
> > 
> > 
> > 
> > I believe I made sure everything is checked on the server and client
> > software but I am still not able to transfer
> > 
> > files using cut and paste.
> > 
> > 
> > 
> > I am using Win XP for both client/server and am using version 4.1.3
> > Personal Edition
> > 
> > 
> > 
> > Thx
> > 
> > jonp
> > 
> > NACM Tampa
> > Jon Pessano
> > Programmer
> > P.O. Box 22827
> > Tampa, FL33622
> > mail: [EMAIL PROTECTED]
> > www.nacmtampa.com
> > tel: (813) 289-8894 x116
> > fax: (813) 864-9866
> > 
> > 
> > 
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