Hello, Jerry and the rest,
OH! SHOOT! I totally forgot about one more thing from what I remembered
this evening (while I was eating my late, late lunch), I visited my
friend and my friend told me that she shares a DSL with her roommate.
Her roommate has own computer in her bedroom. My friend owns her own
computer in another bedroom so, two computers are in this apartment
shares DSL.
Sorry about that. But, i still have a question to be sure if I follow
Jerry's instruction correctly:
I will plan to get newest VNC that I recently told you on this list,
will install to that desktop of my friend's, I will do:
1: right-click on her little icon of VNC then,
2: click on Add Connection
3: Enter IP address
Will that still work when my friend shares DSL with her roommate?
Thank you,
john :)
-------- Original Message --------
Subject: Re: Connection problem from a Comcast to a DSL using old VNC
3.3.7 problem
Date: Sat, 9 Sep 2006 11:51:33 +0200
From: Jerry Westrick <[EMAIL PROTECTED]>
To: [email protected]
References: <[EMAIL PROTECTED]>
On Saturday 09 September 2006 08:50, John Cunniff wrote:
Dear everybody,
<snip>
She also recently moved up from EarthLink to Verizon
DSL. I went to the Internet Relay Chat and I discovered that she has a
new IP address so, I went ahead to try http://<new IP address:5800>
<snip>
I found out it
gave me an error, it said: The page cannot be displayed because the page
might be experiencing a technical problem, it was currently unavailable.
<snip>
I have a cable modem connected to Comcat with no router. That makes
me confused... Why am I not be able to connect to VNC through to her???
Hmm.
How can I solve this problem??
Okay, John I sniped quite a bit, leaving the pieces I feel are relevant.
I suspect, that verizon (or maybe her firewall) are blocking your connection
attempt.
what I do for remote support as you trying to provide is to start a vncviewer
on my machine in "Listen Mode". then tell them to:
1- Right mouse click the little Vnc icon on bottom right corner of the screen
2- select add connection.
3- enter my dns address, (or ip-address)
That way they connect to me, and don't have firewall/port blocking problems.
Additionally, I add an Icon on there screen named "Screen to Jerry", which
does the connection for them...
try it this way.
Jerry
P.S. There is also a free version of realvnc 4.
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