This morning I needed to perform some remote administration on a Windows 2000 
machine running VNC server 4.2.6 across our internal LAN. As things did not 
seem to be behaving properly, I initiated a reboot of the machine using the 
start menu: Hit the Start button, select Shut Down, and then Restart in the 
dialog which pops up. At that point the VNC session immediately closed (or I 
guess was forced to close, given what I did)
 
The machine appears have rebooted normally, but when I try to connect to it 
again I get asked for the password and then a dialog appears titled "VNC 
Viewer: <server IP>: Question" The message is "The connection closed 
unexpectedly. Do you wish to attempt to reconnect to <server IP>?"
 
I can connect to another machine at the site concerned, and access the event 
log remotely. This shows a normal authentication, and then another event with 
the message "Connections:disconnected: <server IP>:1135 (unable to open input 
desktop)". The event ID is 1 (although this appears to be true for all RealVNC 
events...) and just appears with a blue "Information" icon rather than a 
warning or error icon. I am attempting to connect as a default user using the 
128 bit AES encryption option.
 
Nothing at either end (viewer or server) or on the network has changed. I have 
searched the list archive for any clues as to what might be causing this 
without success - is anyone able to help?
 
I apologise if this comes through as HTML formatted text but as the server 
concerned hosts our company email systems I have had to use a webmail system to 
post to the list....
 
Richard Jebb
Technical Director
PCF Ltd
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