James / Mick,
   
  Thank you both for your prompt response to this inquiry.  The Symantec logs 
indicate that, per the VNC pass rule that I added, it is ignoring traffic.  I 
tried adding both the VNC executable to the allowed list as well as TCP port 
5900.  Norton disables the WinXP firewall, but I have added 5900 as an 
exception there as well.  The odd thing is that even when I disable NIS 
(firewall and antivirus), it is still blocked.  Tonight I will work with a 
system that I know is clean and add / remove NIS to confirm that it is truly 
the offending program.  I will also add very detailed pass rules to NIS to 
allow a specific PC access through the firewall, just to see.
   
  Thanks again for the help!
  


Mick <[EMAIL PROTECTED]> wrote:  On Friday 12 January 2007 19:14, Real VNC 
wrote:
> It appears that NIS is blocking RealVNC. I am using version 4.1.2. Is it
> possible that a recent update to NIS added full RealVNC blocking due to the
> 4.1.1 security hole?
>
> http://www.symantec.com/avcenter/security/Content/2006.06.19.html
>
> I have not been able to get traffic to pass even though I have added port
> 5900 to NIS and propagated it to the top of the list. I have seen this in
> both NIS 2005 and NIS 2006 versions.

Have your seen packets of rfb traffic recorded as being blocked in the Norton
logs? What does it say?

> The only other reference that I have seen on this forum does not apply
> (although I suspect is the real culprit):
>
> http://realvnc.com/pipermail/vnc-list/2004-March/044312.html
>
> Has anyone out there experienced this? Is there a workaround?

Have you tried being a bit more detailed with the rule you create in Norton?
Specify ports, protocols, MAC addresses and IP addresses, from/to, to see if
it makes a difference.

Hope this helps.
--
Regards,
Mick

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