I'm sorry to use this list for what follows, but in going to the  
RealVNC website, I couldn't find any other convenient way to get this  
message to whoever should see it.


I've been subscribed to this list for a year or so, getting each  
message as it comes across the wire. At approximately 3:30 p.m. CDT  
here in Iowa on Tuesday, May 15th, I ceased receiving any such  
messages. Not only that, all of us employed by the Wapello school  
district were cut off from all outside email at that time.

We are not on any blacklist as far as I can tell. What happened on  
Tuesday we have had happen before. A quick background:

Here in Iowa, there are regional agencies that assist the local  
schools in a variety of ways, including technology. Our home region  
of #16 has provided for years mail filtering via a Symantec Gateway.  
I'd adjust our DNS records to route our mail through this gateway, we  
would use it for 2-3 months, and then we'd be shut off with no  
external email coming in. I'd readjust our DNS records, #16 would  
twiddle with whatever settings needed on the Symantec box, and we'd  
get our accumulation of email, both good and bad, delivered to us.

In February of this year, getting tired of all of the junk hitting  
our local mail server and our In boxes, and knowing the problems we'd  
had with region #16's unit, I made an arrangement to use the  
Barracuda filtering device run by the neighboring region, #15. All  
was well with this set up until Tuesday afternoon.

By 9:30 Tuesday evening, I'd determined it was a repeat of our  
previous issue and reset our DNS values once more so that our mail  
should be routing directly to us, but not all is happening as it  
should. First and foremost, there is legitimate mail that is no  
longer coming in like the messages from this list to me. Some mail is  
reaching us but not all, and certainly not the backlog of mail we  
should have somewhere.

What I need of the good folks at RealVNC who maintain this list is  
some kind of log file that will show when the postings to the list  
stopped reaching me, that they are still not reaching me, and if  
there is some path or reason that can be divined for this blockage.


Again, my apologies for cluttering this forum with this kind of  
request, but I am desperate and didn't know where else to turn.

Sincerely,


David Ure, Technology Coordinator
Wapello Community School District
445 N. Cedar Street
Wapello, Iowa 52653
319-527-1209, fax: 319-523-4408
[EMAIL PROTECTED]
Skype: sirure


"If a free society cannot help the many who are poor, it cannot save  
the few who are rich." -- JFK Inaugural Address
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