Hello,

I'm having a problem connecting to my sister's computer via remote access.
She just got a new computer a few days ago and this is when the problem
started.
Does her machine have to be configured a certain way on the other end for me
to get in?  I'm wondering in particular about password authentication.  Should
she
check that box or leave it empty?  Previously, we had checked off the need
for
authentication and created a password but I believe that her computer trainer
erased the old password from memory two days ago.

Anyway, I don't know what to do now.  My sister is blind and can't navigate at
all.
I sent her a URL that someone on this list kindly gave me to get her new IP
address
and she had a friend do that but I still can't get in with that address.  I
get a message that
says, "unable to connect to host.  Connection timed out (10060)."

Would appreciate advice.  I don't receive much mail from this list, if any, so
could
someone reply to my e-mail address as well?

Many thanks.
Sigrid
[EMAIL PROTECTED]

Sigrid Macdonald
Author and Editor
http://damourroad.blogspot.com/
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