sounds like a simple matter of bandwidth.  RDP takes much less
bandwidth than VNC (since it's just sending command strings versus
repainting the screen) so is more efficient. try limiting the color
resolution and all other things to lesson bandwidth requirements and
if yes, then that's likely the issue.

On Mon, Jan 12, 2009 at 5:32 AM, Philip Herlihy <phi...@herlihy.eu.com> wrote:
> Thanks for so quick a response.
>
> I don't use RDP and VNC together.  In general I prefer VNC as I can set it
> so that we can both see what's going on.  However, with this friend (and
> I've known another situation like it) VNC seems unreliable rather than just
> slow: it connects, but it stalls for minutes at a time with the desktop
> half-drawn, and can frequently drop the connection.  Meanwhile, if I try RDP
> instead, I get a steady and useable connection.  If I persist with VNC, I
> can eventually get the job done, via many disconnections, and it's often
> easier late at night when the network is quieter. If I try using VNC to
> another destination I get a steady and reliable connection, so it doesn't
> seem to be a problem at my end.  I could put this down to a busy broadband
> connection at the far end, or a modem producing a lot of errors perhaps
> (getting out of my depth here) but what is puzzling is that Remote Desktop
> does work, albeit fairly slowly.
>
> Phil
> (away from my desk now for several hours)
>
> -----Original Message-----
> From: Ryo Koyama [mailto:rkoy...@gmail.com]
> Sent: 12 January 2009 13:16
> To: Philip Herlihy
> Cc: vnc-list@realvnc.com
> Subject: Re: Network delays, hanging
>
> are you saying that your RDP drops when you try to connect via VNC, or
> that VNC in general does not connect?
>
> - if the former, could be a simple matter of users & where VNC was
> installed.  it will default to the admin account, regardless of what
> user your logged in as.
> - if the latter, many possible scenarios.
>       - machine in question is running vista (freeVNC doesn't work)
>       - VNC is set to only accept local connections
>
> Ryo
>
>
>
> On Mon, Jan 12, 2009 at 4:28 AM, Philip Herlihy <phi...@herlihy.eu.com>
> wrote:
>> I support several friends using RealVNC (free edition).  In one situation,
> I
>> can connect successfully using Remote Desktop, but if I try to use RealVNC
>> the connections stalls, and often drops.  Any thoughts?
>>
>> (Second post - no replies to the first one!)
>>
>> PH
>> _______________________________________________
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>
>
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