Here's what we did.

We used the Wise installation monitoring software (if you're not
familiar with Wise its a packaging software.  Very nice, but too
expensive to buy for this one thing.).  The wise monitored while we did
the generic install of the product.

We installed VNC on a test PC (granted it was 98 but it works in
NT/2k/XP) - then we edited the install script to remove all user
interaction - no questions for them to answer in the case where we had
missed a PC and our help desk had to talk them through installing it. 
Then we removed the groups installation from the script as well.

At that point we generated the executable - please note that at this
point there is no service, no password, no security.

Then we setup all the registry hacks that were needed to require the
user to grant us access (required due to patient confidentiality
concerns) and we inserted the password.  Then we exported those registry
keys, created a batch file that would automatically import the security
keys and the password AND install it as a service.  On the NT/2k/XP
boxes we sometimes have to do a full reboot before it activates as a
service.  

We also created another version of this batch file with different
registry settings that do not require the user to accept the connection.

I'm not sure if this helps or not, but this worked for us and I hope it
can work for you.

Roger

[EMAIL PROTECTED] wrote:
> 
> I am going to be writing a program to install the VNC service on a large
> number of PCs across the net. I want to install the NT service only. I
> don't want the users to have any access to any of the VNC programs; I only
> want the Support Engineers to be able to remotely access the PCs for
> support purposes. Has anyone done this? If so, I would appreciate any
> information that you have. I hate to re-invent the wheel if I don't have
> to.
> 
> Thanks,
> Jeff
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