On behalf of support departments everywhere ... the worst I've had today is

Me "Can I talk you through changing VNC password so I can fix it?"
Customer "No, I want to be there when you fix it."
Me "But you're there now."
Customer "I don't want it fixed now."
Me "So why did you phone?"
Customer "Because I want it fixed on Monday.  I wanted to let you know now
so you could think about how to fix it."
Me "But I know how to fix it!"
Customer "Well, you'll still have to wait till Monday."

Ah customers, can't live with them, can't shoot them ... 

-----Original Message-----
From: Alex K. Angelopoulos [mailto:[EMAIL PROTECTED]]
Sent: 26 April 2002 14:15
To: [EMAIL PROTECTED]
Subject: Stupid Organizational Support Answers [Was: Re: No binaries!]


Sounds like you're in good shape, Glenn..

The one I always hate is -

"Is it fixed yet??"
" Is _what_ fixed yet?"

----- Original Message -----
From: "Glenn Mabbutt" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, 2002-04-25 14:18
Subject: RE: No binaries! [Was: RE: Getting started with Win NT4]


> Sorry for my poor attempt at humour - been spending much of today dealing
> with Worldcom's North America-wide routing problems...
>
> "Is it fixed yet??"
> "no."
> "Is it fixed yet??"
> "no."
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