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Today's Topics:
1. Looking for hosted IVR service provider (Carlos Alvarez)
2. Re: Looking for hosted IVR service provider (Shripal Daphtary)
3. Re: Looking for hosted IVR service provider (Peter Rad.)
4. Re: Looking for hosted IVR service provider (Lee Eidson)
5. Re: Looking for hosted IVR service provider (Ujjval Karihaloo)
----------------------------------------------------------------------
Message: 1
Date: Thu, 27 Sep 2012 09:13:33 -0700
From: Carlos Alvarez <[email protected]>
To: [email protected]
Subject: [VoiceOps] Looking for hosted IVR service provider
Message-ID:
<cafn1duewqqw486tkbq22jpqnuea30d_o49t3axfu14hp7zd...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
We have a customer who wants to do outbound calling with IVR for surveying
purposes. We don't want to support an IVR application ourselves nor do we
want the short ACD calling on our network. They've asked me to recommend
some companies who can do this. Since the need is for surveys, not
selling, no "press 1" type service is needed however they need some
powerful capabilities for question skipping based on responses and
randomizing response order.
Their needs aren't huge, probably 10 concurrent when they have a project
running and 5000-10000 total dials.
--
Carlos Alvarez
TelEvolve
602-889-3003
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Message: 2
Date: Thu, 27 Sep 2012 13:07:36 -0400
From: Shripal Daphtary <[email protected]>
To: Carlos Alvarez <[email protected]>
Cc: [email protected]
Subject: Re: [VoiceOps] Looking for hosted IVR service provider
Message-ID:
<CADA0+sCPDoPqjUCbdo3XQQNEdv=jzss6mmjy5czaqbv7o-e...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
i don't have any specific details about them, but i hear ifbyphone is good
and flexible...
http://public.ifbyphone.com/services/hosted-ivr/
On Thu, Sep 27, 2012 at 12:13 PM, Carlos Alvarez <[email protected]>wrote:
> We have a customer who wants to do outbound calling with IVR for surveying
> purposes. We don't want to support an IVR application ourselves nor do we
> want the short ACD calling on our network. They've asked me to recommend
> some companies who can do this. Since the need is for surveys, not
> selling, no "press 1" type service is needed however they need some
> powerful capabilities for question skipping based on responses and
> randomizing response order.
>
> Their needs aren't huge, probably 10 concurrent when they have a project
> running and 5000-10000 total dials.
>
> --
> Carlos Alvarez
> TelEvolve
> 602-889-3003
>
>
>
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
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Message: 3
Date: Thu, 27 Sep 2012 14:32:50 -0400
From: "Peter Rad." <[email protected]>
To: [email protected]
Subject: Re: [VoiceOps] Looking for hosted IVR service provider
Message-ID: <[email protected]>
Content-Type: text/plain; charset="iso-8859-1"; Format="flowed"
XO also has IVR in the Cloud.
ifbyphone is good, too
On 9/27/2012 1:07 PM, Shripal Daphtary wrote:
> i don't have any specific details about them, but i hear ifbyphone is
> good and flexible...
>
> http://public.ifbyphone.com/services/hosted-ivr/
>
>
> On Thu, Sep 27, 2012 at 12:13 PM, Carlos Alvarez <[email protected]
> <mailto:[email protected]>> wrote:
>
> We have a customer who wants to do outbound calling with IVR for
> surveying purposes. We don't want to support an IVR application
> ourselves nor do we want the short ACD calling on our network.
> They've asked me to recommend some companies who can do this.
> Since the need is for surveys, not selling, no "press 1" type
> service is needed however they need some powerful capabilities for
> question skipping based on responses and randomizing response order.
>
> Their needs aren't huge, probably 10 concurrent when they have a
> project running and 5000-10000 total dials.
>
> --
> Carlos Alvarez
> TelEvolve
> 602-889-3003 <tel:602-889-3003>
>
>
>
> _______________________________________________
> VoiceOps mailing list
> [email protected] <mailto:[email protected]>
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
>
>
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops
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Message: 4
Date: Thu, 27 Sep 2012 15:16:46 -0400
From: Lee Eidson <[email protected]>
To: "[email protected]" <[email protected]>
Subject: Re: [VoiceOps] Looking for hosted IVR service provider
Message-ID: <[email protected]>
Content-Type: text/plain; charset="us-ascii"
Voxeo offers hosted IVR and good development support.
On Sep 27, 2012, at 2:32 PM, "Peter Rad." <[email protected]> wrote:
> XO also has IVR in the Cloud.
>
> ifbyphone is good, too
>
> On 9/27/2012 1:07 PM, Shripal Daphtary wrote:
>> i don't have any specific details about them, but i hear ifbyphone is good
>> and flexible...
>>
>> http://public.ifbyphone.com/services/hosted-ivr/
>>
>>
>> On Thu, Sep 27, 2012 at 12:13 PM, Carlos Alvarez <[email protected]>
>> wrote:
>>> We have a customer who wants to do outbound calling with IVR for surveying
>>> purposes. We don't want to support an IVR application ourselves nor do we
>>> want the short ACD calling on our network. They've asked me to recommend
>>> some companies who can do this. Since the need is for surveys, not
>>> selling, no "press 1" type service is needed however they need some
>>> powerful capabilities for question skipping based on responses and
>>> randomizing response order.
>>>
>>> Their needs aren't huge, probably 10 concurrent when they have a project
>>> running and 5000-10000 total dials.
>>>
>>> --
>>> Carlos Alvarez
>>> TelEvolve
>>> 602-889-3003
>>>
>>>
>>>
>>> _______________________________________________
>>> VoiceOps mailing list
>>> [email protected]
>>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>>
>>
>> _______________________________________________
>> VoiceOps mailing list
>> [email protected]
>> https://puck.nether.net/mailman/listinfo/voiceops
>
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops
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Message: 5
Date: Thu, 27 Sep 2012 13:21:30 -0600
From: Ujjval Karihaloo <[email protected]>
To: Lee Eidson <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [VoiceOps] Looking for hosted IVR service provider
Message-ID: <5050852438123528842@unknownmsgid>
Content-Type: text/plain; charset="iso-8859-1"
Inference solutions as well.
Ujjval K
On Sep 27, 2012, at 1:19 PM, Lee Eidson <[email protected]> wrote:
Voxeo offers hosted IVR and good development support.
On Sep 27, 2012, at 2:32 PM, "Peter Rad." <[email protected]> wrote:
XO also has IVR in the Cloud.
ifbyphone is good, too
On 9/27/2012 1:07 PM, Shripal Daphtary wrote:
i don't have any specific details about them, but i hear ifbyphone is good
and flexible...
http://public.ifbyphone.com/services/hosted-ivr/
On Thu, Sep 27, 2012 at 12:13 PM, Carlos Alvarez <[email protected]>wrote:
> We have a customer who wants to do outbound calling with IVR for surveying
> purposes. We don't want to support an IVR application ourselves nor do we
> want the short ACD calling on our network. They've asked me to recommend
> some companies who can do this. Since the need is for surveys, not
> selling, no "press 1" type service is needed however they need some
> powerful capabilities for question skipping based on responses and
> randomizing response order.
>
> Their needs aren't huge, probably 10 concurrent when they have a project
> running and 5000-10000 total dials.
>
> --
> Carlos Alvarez
> TelEvolve
> 602-889-3003
>
>
>
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
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End of VoiceOps Digest, Vol 39, Issue 18
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