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Today's Topics:
1. Tampa / Orlando Verizon Business Voice Services Outage
(Jared Geiger)
2. Re: Tampa / Orlando Verizon Business Voice Services Outage
(Gabriel Gunderson)
3. Re: Tampa / Orlando Verizon Business Voice Services Outage (PE)
4. Re: Tampa / Orlando Verizon Business Voice Services Outage
(Gabriel Gunderson)
5. Re: Tampa / Orlando Verizon Business Voice Services Outage
(Paul Timmins)
6. Re: Tampa / Orlando Verizon Business Voice Services Outage
(Paul Timmins)
7. Re: Tampa / Orlando Verizon Business Voice Services Outage
(Frank Bulk)
----------------------------------------------------------------------
Message: 1
Date: Tue, 20 Nov 2012 13:25:18 -0500
From: Jared Geiger <[email protected]>
To: VoiceOps <[email protected]>
Subject: [VoiceOps] Tampa / Orlando Verizon Business Voice Services
Outage
Message-ID:
<cahuchrdyf_jfanoay6lgqz1ggn1yewazq-ht0oc4v4gp5vs...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Verizon is having a major outage in the Tampa / Orlando areas. Does anyone
have any details? The announcement on the trouble reporting line doesn't
give any.
Regards,
Jared Geiger
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Message: 2
Date: Tue, 20 Nov 2012 17:09:43 -0700
From: Gabriel Gunderson <[email protected]>
To: Jared Geiger <[email protected]>
Cc: VoiceOps <[email protected]>
Subject: Re: [VoiceOps] Tampa / Orlando Verizon Business Voice
Services Outage
Message-ID:
<camwz-tjczygzlx9o++b-kbspbw8fyztpebmdmbo_04ddr0u...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
I too would be interested to see if anyone has any news or any updates
about this. We have several customers who were affected by this outage.
Best,
Gabe
(disclaimer about spelling errors, grammar, punctuation etc. --sent from my
mobile phone)
On Nov 20, 2012 11:25 AM, "Jared Geiger" <[email protected]> wrote:
> Verizon is having a major outage in the Tampa / Orlando areas. Does anyone
> have any details? The announcement on the trouble reporting line doesn't
> give any.
>
> Regards,
> Jared Geiger
>
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
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Message: 3
Date: Tue, 20 Nov 2012 21:35:01 -0500
From: PE <[email protected]>
To: Gabriel Gunderson <[email protected]>
Cc: VoiceOps <[email protected]>
Subject: Re: [VoiceOps] Tampa / Orlando Verizon Business Voice
Services Outage
Message-ID: <[email protected]>
Content-Type: text/plain; charset="us-ascii"
We received word that it was a fiber cut and was restored @ 1:45 GMT.
On Nov 20, 2012, at 7:09 PM, Gabriel Gunderson <[email protected]> wrote:
> I too would be interested to see if anyone has any news or any updates about
> this. We have several customers who were affected by this outage.
>
> Best,
> Gabe
>
> (disclaimer about spelling errors, grammar, punctuation etc. --sent from my
> mobile phone)
>
> On Nov 20, 2012 11:25 AM, "Jared Geiger" <[email protected]> wrote:
> Verizon is having a major outage in the Tampa / Orlando areas. Does anyone
> have any details? The announcement on the trouble reporting line doesn't give
> any.
>
> Regards,
> Jared Geiger
>
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops
>
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops
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Message: 4
Date: Tue, 20 Nov 2012 20:32:16 -0700
From: Gabriel Gunderson <[email protected]>
To: VoiceOps <[email protected]>
Subject: Re: [VoiceOps] Tampa / Orlando Verizon Business Voice
Services Outage
Message-ID:
<CAMwZ-tJ4vymNbVWXBStSE4skf5p1XBUFX+PPv4At=-iR=xb...@mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1
On Tue, Nov 20, 2012 at 7:35 PM, PE <[email protected]> wrote:
> We received word that it was a fiber cut and was restored @ 1:45 GMT.
(forgot to CC the list)
Hehe... here we go (just when you think you've planned for everything):
http://www2.tbo.com/news/breaking-news/2012/nov/20/2/verizon-phone-problems-blamed-on-rodents-ar-572335/
Gabe
------------------------------
Message: 5
Date: Tue, 20 Nov 2012 23:11:39 -0500
From: Paul Timmins <[email protected]>
To: Gabriel Gunderson <[email protected]>
Cc: VoiceOps <[email protected]>
Subject: Re: [VoiceOps] Tampa / Orlando Verizon Business Voice
Services Outage
Message-ID: <[email protected]>
Content-Type: text/plain; charset=us-ascii
On Nov 20, 2012, at 22:32 , Gabriel Gunderson <[email protected]> wrote:
>
> Hehe... here we go (just when you think you've planned for everything):
>
> http://www2.tbo.com/news/breaking-news/2012/nov/20/2/verizon-phone-problems-blamed-on-rodents-ar-572335/
I am always astounded by how Verizon Business can be totally caught off guard
by fiber cuts. Are they really building their networks with unprotected
capacity, or are they monitoring/designing their backbone so poorly that they
are either affected by supposedly diverse paths traveling through common
conduit, or are losing service because they don't monitor simplex operation on
their network and don't dispatch until they lose the protect side of the ring
too.
The perpeptual joke around here (and I'm recounting this from memory, as it was
a few years back) was when we got an industry notification from Verizon (former
Bell Atlantic) notifying CLECs of some sort of OC-192 outage in one of the
eastern states saying:
"ring took several unexpected protection switches, lost service for 1 minute,
but returned to service without error. No investigation performed."
Then the next day:
"OC-192 outage, between City X and City Y. No ETTR. Technicians and splicing
crews are enroute."
And about 4 hours later:
"OC-192 outage cleared. Cable had fallen onto the roadway and vehicles were
driving over it" (or similar "if we gave a crap yesterday this could have been
prevented or fixed in the maintenance window" sort of reason)
-Paul
------------------------------
Message: 6
Date: Tue, 20 Nov 2012 23:27:12 -0500
From: Paul Timmins <[email protected]>
To: Gabriel Gunderson <[email protected]>
Cc: VoiceOps <[email protected]>
Subject: Re: [VoiceOps] Tampa / Orlando Verizon Business Voice
Services Outage
Message-ID: <[email protected]>
Content-Type: text/plain; charset=us-ascii
On Nov 20, 2012, at 23:11 , Paul Timmins <[email protected]> wrote:
>
> On Nov 20, 2012, at 22:32 , Gabriel Gunderson <[email protected]> wrote:
>>
>> Hehe... here we go (just when you think you've planned for everything):
>>
>> http://www2.tbo.com/news/breaking-news/2012/nov/20/2/verizon-phone-problems-blamed-on-rodents-ar-572335/
>
>
> I am always astounded by how Verizon Business can be totally caught off guard
> by fiber cuts. Are they really building their networks with unprotected
> capacity, or are they monitoring/designing their backbone so poorly that they
> are either affected by supposedly diverse paths traveling through common
> conduit, or are losing service because they don't monitor simplex operation
> on their network and don't dispatch until they lose the protect side of the
> ring too.
>
> The perpeptual joke around here (and I'm recounting this from memory, as it
> was a few years back) was when we got an industry notification from Verizon
> (former Bell Atlantic) notifying CLECs of some sort of OC-192 outage in one
> of the eastern states saying:
>
> "ring took several unexpected protection switches, lost service for 1 minute,
> but returned to service without error. No investigation performed."
>
> Then the next day:
> "OC-192 outage, between City X and City Y. No ETTR. Technicians and splicing
> crews are enroute."
> And about 4 hours later:
> "OC-192 outage cleared. Cable had fallen onto the roadway and vehicles were
> driving over it" (or similar "if we gave a crap yesterday this could have
> been prevented or fixed in the maintenance window" sort of reason)
Hah, actually, found it. It was actually an OC-192 ring going into simplex in
Pennsylvania. Certain details removed to protect the guilty:
Email on 11/18/2008:
[11/18/2008 9:10:50 AM CT]
Cause of Event: Unknown.
Corrective Action: The trouble cleared prior to intervention.
[11/18/2008 6:19:50 AM CT]
OC192 in simplex. Investigation in progress. There is no estimated time of
restoral. This is a non-service affecting event.
Later that evening:
[11/18/2008 9:23:58 PM CT]
OC192 in simplex. Investigation in progress. There is no estimated time of
restoral. This is a non-service affecting event.
------------------------------
Message: 7
Date: Tue, 20 Nov 2012 22:51:27 -0600
From: "Frank Bulk" <[email protected]>
To: "'PE'" <[email protected]>, "Gabriel Gunderson" <[email protected]>
Cc: VoiceOps <[email protected]>
Subject: Re: [VoiceOps] Tampa / Orlando Verizon Business Voice
Services Outage
Message-ID: <[email protected]>
Content-Type: text/plain; charset="utf-8"
Yes, this was also mentioned on the outages listserv.
Frank
From: [email protected] [mailto:[email protected]] On
Behalf Of PE
Sent: Tuesday, November 20, 2012 8:35 PM
To: Gabriel Gunderson
Cc: VoiceOps
Subject: Re: [VoiceOps] Tampa / Orlando Verizon Business Voice Services Outage
We received word that it was a fiber cut and was restored @ 1:45 GMT.
On Nov 20, 2012, at 7:09 PM, Gabriel Gunderson <[email protected]
<mailto:[email protected]> > wrote:
I too would be interested to see if anyone has any news or any updates about
this. We have several customers who were affected by this outage.
Best,
Gabe
(disclaimer about spelling errors, grammar, punctuation etc. --sent from my
mobile phone)
On Nov 20, 2012 11:25 AM, "Jared Geiger" <[email protected]
<mailto:[email protected]> > wrote:
Verizon is having a major outage in the Tampa / Orlando areas. Does anyone have
any details? The announcement on the trouble reporting line doesn't give any.
Regards,
Jared Geiger
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End of VoiceOps Digest, Vol 41, Issue 23
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