On 6/16/14 9:46 AM, Carlos Alvarez wrote: > I had a funny echo problem in a call center (funny only because the > days I spend trying to fix it were billable)... We went through > everything technical, and all my people were frustrated. I went to > the site and watched them work. Turns out almost all the women would > put the headset band behind their head to avoid messing up their hair, > which put the ear pad at an angle relative to their ears. They'd turn > it to max to make up for that. In this position, the ear pad was > pointed directly at the microphone, which happily picked up the sound > and repeated it.
Here's my humans-break-things story: http://impulse.net/fixing-voip-intermittents-with-nail-clippers/ -- Jay Hennigan - CCIE #7880 - Network Engineering - [email protected] Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV _______________________________________________ VoiceOps mailing list [email protected] https://puck.nether.net/mailman/listinfo/voiceops
