We don’t do unlimited. We include a generous (3,000 I think) block of mins in the monthly service cost. Customers seldom exceed their allowance and when they do we don’t have to eat the overage costs.
From: VoiceOps [mailto:[email protected]] On Behalf Of Shripal Daphtary Sent: Wednesday, September 10, 2014 3:30 PM To: [email protected] Subject: [VoiceOps] AUP on Unlimited Calling Hey Guys, For all of those who provide unlimited calling plans on their hosted offering--what do you consider abusive from a minutes of usage standpoint? 1000 minutes/sub? 5000/sub? at what point do you actually tell the customer they are abusing your service agreement and they are in breach? Thx Shri
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