That's what was driving my question, John. Looking to use it for change 
management 


On Dec 8, 2014, at 7:57 AM, John Botha <[email protected]> wrote:

Hoping i am not getting wires crossed or misunderstanding here. I administer 
the broadsoft and sbc voip platform, our sysadmins uses puppet not for 
orchestration or vm management but for configuration management with a puppet 
client (http://puppetlabs.com/)
The puppet deployment we have focuses on keeping configuration files in sync 
and current and have rollback in case someone badly fubar the OS platform.

Date: Mon, 8 Dec 2014 02:35:53 -0800
From: [email protected]
Subject: Re: [VoiceOps] Broadsoft / Puppet
To: [email protected]
CC: [email protected]; [email protected]

Right - understood - 

My question was around the AS/XS server - the one housing all the service 
logic.  That system may be problematic since the service model is usually a 
fixed number of features in inventory.  I would think you could use puppet to 
spin up media servers as needed - and network servers to a lesser extent.  

As for engaging  BroadSoft TAC I would ask them this  - if the server was 
provisioned and placed into server in a more traditional manner - would 
BroadSoft TAC allow tickets to be opened? Assuming the answer would be yes - I 
would then position your Puppet deployment to BroadSoft TAC as just that - your 
deployment platform (jump box to them).  

Other than asking permission I doubt you would need to ask BroadSoft anything 
around Puppet in particular - just tell them your servers are being provisioned 
via Puppet.  If the servers are provisioned to BSFT spec then you should be ok.

Hope this helps,

Alex Hardie


On Monday, December 8, 2014 12:48 AM, John Botha Hotmail 
<[email protected]> wrote:


Broadsoft at an application layer itself isn't aware of it. When we queried 
them around the use of puppet or any other 3d party software of any kind, their 
reply was that general policy is not to support     any software not loaded by 
Broadsoft that can even remotely possibly interfere with the working of the 
application.

Anything we cannot raise a TAC on is not supported.

On 07/12/2014 21:22, Alex Hardie wrote:
Wait - why would BroadSoft even be aware of Puppet?  I assume orchestration was 
around spinning up
various servers - AS servers are the only ones that would be bound by licenses. 
 Spinning up NS or MS should be transparent - they (BroadSoft) wouldn't care.

What servers were you provisioning ?

Alex Hardie

On Dec 7, 2014, at 1:27 AM, johnbotha <[email protected]> wrote:

We tried using puppet, but had top remove it due to broadsoft policy on 
unsupported software.


Sent from Samsung Mobile



-------- Original message --------
From: Peter E <[email protected]> 
Date: 05/12/2014 22:57 (GMT+02:00) 
To: VoiceOps <[email protected]>           
Subject: [VoiceOps] Broadsoft / Puppet 


Anyone out there using Puppet to help manage their Broadsoft servers? Any 
conflicts or issues? Any feedback appreciated.

Thanks,
Pete


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